Best Buy Express

4.3
392 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1200 St Laurent Blvd Unit U632, Ottawa, ON
K1K 3B8, Canada

Hours

Reviews

4.3
392 reviews
5 stars
260
4 stars
53
3 stars
29
2 stars
19
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly from associates like Ali, Isaiah, and Jude, who were noted for their patience, knowledge, and helpfulness.

Staff Knowledge

Customers frequently praised the staff for their product knowledge and ability to explain options clearly, helping them make informed decisions.

Store Environment

The store was described as friendly and welcoming, with many customers appreciating the attentive and courteous nature of the staff.

Sales Experience

Many customers reported positive experiences with sales, noting good deals and promotions, particularly during busy shopping periods.

Staffing Issues

A few reviews mentioned concerns about being short-staffed during peak times, leading to delays in service.
  • RR
    Reycho
    1 day ago
    5.0
    I was there a few days ago and I had an amazing experience at this location. Ali was very helpful and patient with me, I had lots of questions and all were answered plus he gave me amazing deals.
  • LM
    Lisa McVey
    Dec 28, 2025
    5.0
    Ali was very helpful in setting up a family plan for us. He took his time and despite the store being busy, stayed with us until the transaction was complete. We also appreciated the store manager who supported the whole time. Thanks so much to you both!
  • AA
    Ashley
    Dec 27, 2025
    5.0
    Nick was a an absolute pleasure to deal with. He greeted us immediately and helped us with the Meta Glasses. He was patient while we asked questions and took our time deciding which one we wanted. Very knowledgeable and kind. Will definitely come back to this location in the future! Thank you Nick!
  • TM
    Tuum Meb
    Dec 26, 2025
    5.0
    I want to say thank you to Nik ( best buy st Laurent). When I came to return the phone and plan, he was very professional and helpful. The manager, Mati, was also very nice.
  • KP
    Ketcia Peters
    Dec 23, 2025
    5.0
    Jude was an amazing employee to deal with. He explained details in a nice and easy way to understand while being polite. He provided an amazing customer service experience. He helped us save money at the same time which is an exquisite bonus in the side of his politeness and understanding.

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express offer?

Best Buy Express offers the latest tech products from Best Buy, along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

Best Buy Express is located at 1200 St Laurent Blvd Unit U632, St Laurent Shopping Centre, Entrance 3, Ottawa, ON K1K 3B8, Canada.