Business Details
About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
4.2
353 reviews
5 stars
223
4 stars
52
3 stars
29
2 stars
19
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and patience, particularly highlighting employees like Jude, Ali, and Mubarak.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which helped customers make informed decisions.
Mixed Experiences
While most feedback was positive, some customers reported poor service experiences, including instances of rudeness and lack of attention from certain staff members.
Efficiency
Several customers appreciated the quick and efficient service, noting that they were able to complete their purchases and inquiries smoothly.
Product Recommendations
Customers expressed satisfaction with the staff's ability to recommend suitable products and plans, often leading to better deals.
- ASApoorva Sanagavarapu1 day ago5.0Isaiah and Raysso were extremely helpful, friendly, and informative during our whole interaction. They helped me save an extra $100 on my purchase with an additional black Friday deal in-store which I really appreciate! Thank you very much Raysso and Isaiah for all your help today 🙏🏾😁😁🙏🏾
- SSSusan1 day ago5.0I had such a great experience at Best Buy thanks to Ishiah. He helped me get a new phone and was incredibly patient, helpful, and understanding- even while my two kids were being hectic. The store was very busy, yet he managed all the customers on his own without ever making anyone feel rushed. I was genuinely impressed by how well he handled everything with professionalism and kindness. Excellent customer service!
- VKVolodymyr KuperschmidtNov 8, 20255.0I really enjoyed to visit Best Buy Express at the St Laurent Shopping Centre. Special warm Thanks to Isaiah! Isaiah shown good professionalism, very good communication skills, patience and friendly service. I will be definitely coming again. Recommended!
- DMdriss mojahidNov 7, 20251.0Votre associé barbue avec les lunnettes doit revenir à l’ecole pour apprendre le service à la clientèle, la politesse et le respect des clients on peut pas tourner la tête et regarder ailleurs lorsqu on parle à un client et on peut pas dire au client t as passe une mauvaise journée même si le client est en tort par rapport à l’une de vos politiques par ce qu il sait pas, il doit rester courtois et poli, avec les gens, un bon service commence avec un sourire du respect et de la politesse votre associé n’a pas sa, frustré le pauvre m’invite à partir par ce qu’il veut fermer le magasin.. il doit aller refaire ses etudes de service à la clientèle à mon sens.
- NONiamh O'SheaNov 6, 20252.0I have had some serious challenges working with Best Buy Corporate to get assistance with a complicated refund, including 3 referrals to a refund team - only one of which was actioned with any follow up from Best Buy. Nik at this location is super helpful and a great problem solver. He called me directly to discuss my challenge and when I came into the location, everything was resolved within 10 minutes. If you’re going to buy from Best Buy, find Nik! Five stars for his service!
Frequently Asked Questions About Best Buy Express
What products and services does Best Buy Express offer?
Best Buy Express offers the latest tech products from Best Buy, along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.
Where is Best Buy Express located?
Best Buy Express is located at 1200 St Laurent Blvd Unit U632, St Laurent Shopping Centre, Entrance 3, Ottawa, ON K1K 3B8, Canada.
What are the operating hours of Best Buy Express?
Best Buy Express is open Monday to Saturday from 9:30 AM to 9:00 PM and on Sunday from 11:00 AM to 5:00 PM.
How can I contact Best Buy Express?
You can contact Best Buy Express by phone at +1 613-744-2139.
Does Best Buy Express have an online store or website?
Yes, you can visit Best Buy Express online at https://stores.bestbuy.ca/en-ca/on/ottawa/1200-st-laurent-blvd-unit-u632.
Which categories of stores are nearby Best Buy Express?
Nearby stores include mobile phone stores like TELUS and WOW! mobile boutique, clothing stores such as Reitmans and Garage, and specialty shops like Sunglass Hut and Canadian Laser Clinic.
Is there a nearby fitness center close to Best Buy Express?
Yes, GoodLife Fitness, a gym and sports club, is located near Best Buy Express inside the St Laurent Shopping Centre area.
Are there convenient ATMs near Best Buy Express?
Yes, Localcoin Bitcoin ATM - INS Market is located nearby, providing convenient access to cryptocurrency and ATM services.
What nearby places can help me with telecommunications services near Best Buy Express?
Near Best Buy Express, you will find several telecommunications providers like TELUS and Freedom Mobile offering mobile phone and IT services.
Can I combine a visit to Best Buy Express with shopping or services at nearby locations?
Definitely! You can shop for electronics at Best Buy Express, then explore fashion at Journeys or Reitmans, visit The Body Shop for cosmetics, or relax at Canadian Laser Clinic for spa services, all nearby in the St Laurent Shopping Centre.