Brand Certified
Best Buy
3.7(2758 reviews)
Certified by Best Buy • Mar 08, 2026
Business Details
380 Coventry Rd., Ottawa, ON
K1K2C6, Canada
Certified by Best Buy • Mar 08, 2026
(866) 237-8289
Certified by Best Buy • Mar 08, 2026
https://stores.bestbuy.ca/en-ca/on/ottawa/380-coventry-rd
Certified by Best Buy • Mar 08, 2026
About
Certified by Best Buy • Mar 08, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Mar 08, 2026
Hours
Certified by Best Buy • Mar 08, 2026
Reviews
3.7
2,758 reviews
5 stars
1,100
4 stars
722
3 stars
329
2 stars
161
1 star
446
- PPPani Panida4 days ago1.0Best Buy Mobile need to change something there. Loooooong waiting time, not professional at all
- MTMartiniques The6 days ago5.0I had the pleasure of meeting Gabriel at Best Buy Coventry in Ottawa. Excellent customer service, great knowledge and especially patient and helpful. Gabriel is a great example of what customer service is all about. This is the type of customer service that represents the company very well. An easy 5-star rating.
- MGMonica GalanMar 1, 20262.0I placed an online order because the website clearly stated that the item was available for same-day pickup, with the only requirement being to wait for the “order ready” confirmation email. Unfortunately, that email never arrived the same day. I went to the store in person to ask about it, and I was told that online orders can sometimes take up to 24 hours to be processed, even when the item is physically available in the same store and just needs to be picked from the floor. This completely defeats the purpose of offering a same-day pickup option online. If I had known this in advance, I would have simply bought the item directly in store and saved time. The store had plenty of employees, yet the online order process still couldn’t be handled efficiently. Best Buy should be more transparent about pickup timelines on their website or improve how online orders are processed at the store level. Next time, I’ll stick with Amazon for convenience and reliability.
- MPMichael PetersonFeb 19, 20261.0Came in to combine two Best Buy gift cards as the website explained we could. The man working was extremely rude and refused to even look into if this could be done. Will not shop here again
- AFAidan FordeFeb 15, 20265.0The experience was overall very efficient and enjoyable. Our advisor, Marc-Henri, was very friendly and patient. Would highly recommend this location and this employee.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy at 380 Coventry Rd., Ottawa?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy offer in-store pickup for online orders?
Yes, Best Buy offers in-store pickup allowing customers to reserve products online and collect them at the store.
Can I get my electronics repaired at Best Buy Coventry Rd. store?
Yes, the store has in-house Geek Squad Agents who can handle repairs and technical support for your devices.
What delivery options does Best Buy provide?
Best Buy offers delivery services, including free shipping on orders over $35.
What payment methods are accepted at Best Buy in Ottawa?
The store accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Is the Best Buy store at 380 Coventry Rd. wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but no wheelchair accessible elevator.
Where is Best Buy located in Ottawa?
Best Buy is located at 380 Coventry Rd., Ottawa, ON, K1K2C6, next to Linx Stadium.
What are some nearby places I can visit before or after shopping at Best Buy at Coventry Rd.?
You can visit Canadian Tire for department store shopping, enjoy a coffee break at Starbucks Canada nearby, or check out Enbridge Gas Distribution Inc if you need gas or energy services.
Are there food options close to Best Buy at 380 Coventry Rd.?
Yes, The Magic Fryer fast food restaurant and diner is nearby, offering convenient meal options before or after your visit.
Are there community or professional services near Best Buy Coventry Rd. that customers might want to know about?
Nearby services include United Way East Ontario for community support, Site-Secure Software and Valley Associates for home security services, and Ottawa IT Support - Symple IT Solutions for IT business services.
Brand Certified Facts from Best Buy
This information is certified by Best Buy and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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