Apple Bayshore Shopping Centre

3.5
1540 reviews
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Business Details

100 Bayshore Drive, Ottawa, ON
K2B 8C1, Canada
(613) 288-7950
https://www.apple.com/ca/retail/bayshoreshoppingcentre
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About

Electronics StoreComputer Repair ServiceCell Phone Repair Shop
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Bayshore Shopping Centre
100 Bayshore Drive, Ottawa, ON
K2B 8C1, Canada

Hours

Reviews

3.5
1,540 reviews
5 stars
721
4 stars
237
3 stars
122
2 stars
73
1 star
387

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported extremely poor customer service, with staff being rude, unhelpful, and dismissive.

Staff Knowledge

Several reviews indicated a lack of knowledge among staff, leading to incorrect information and inadequate assistance.

Appointment Issues

Customers expressed frustration with the appointment system, often having to wait long periods or being told they needed appointments when they were not informed beforehand.

Positive Experiences

Despite the negative feedback, some customers had positive experiences with specific staff members who were helpful and knowledgeable.

Store Organization

The store was described as disorganized, with customers struggling to find help and staff often distracted.
  • MC
    Marie-Élise Chernetsova
    Nov 14, 2025
    4.0
    Kind off expensive 🫰 but there were many stores to visit so that made up for it, and homesense and urban planet was really nice!
  • AZ
    Anjing Zhang
    Nov 14, 2025
    5.0
    I went to this Apple store to look for information about the new Apple watch series 11. The store was full of people but I was still greeted by a sales person with a warming smile. She was very attentive and patient, answered my questions and even let me try it. I later on asked another store staff member questions about iPhone 17. I got all the information I was looking for. I know I would go to this store whenever I decide to purchase any Apple product.
  • TF
    Temidayo Fawole
    Nov 12, 2025
    5.0
    Friendly atmosphere, clean environment
  • JJ
    j j
    Nov 9, 2025
    5.0
    airpods were acting up, they just replaced the whole thing. w speed 💖
  • PW
    Paul Wernick
    Oct 22, 2025
    1.0
    If I could give zero stars I would. I came in to do a Iphone data transfer, because the store was only open for another hour they refused to do it. The service agent was incredibly rude to myself and my partner. Calling me my guy, saying they do not have time for this. This woman should not be in customer service, AVOID THIS APPLE STORE.
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Frequently Asked Questions About Apple Bayshore Shopping Centre

What products can I find at Apple Bayshore Shopping Centre?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Bayshore Shopping Centre.

Where is Apple Bayshore Shopping Centre located?

Apple Bayshore Shopping Centre is located at 100 Bayshore Drive, Ottawa, ON, K2B 8C1, Canada.