Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
992 reviews
5 stars
402
4 stars
254
3 stars
129
2 stars
56
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported poor service, long wait times, and unhelpful staff.
Product Knowledge
Several customers noted that while some staff were knowledgeable and provided excellent assistance, others struggled to answer questions or provide accurate information.
Store Experience
Many reviews highlighted issues with the store environment, including a lack of staff presence, long wait times for assistance, and unprofessional behavior from employees.
Returns and Refunds
Customers expressed frustration with the returns process, citing difficulties in obtaining refunds and poor handling of product issues.
Positive Interactions
Despite the negative feedback, there were numerous mentions of positive experiences with specific employees who provided exceptional service and support.
- AMAryan MobarakeNov 14, 20255.0had a great experience with the team at this best buy ,the rep aiesha was really helpful, she helped me price match and assured me find the produced i needed as-well ,these guys are knowledgeable and customer service is great ,thank you Aiesha!
- SSStuart SchwellerOct 30, 20255.0Visit Best Buy this morning. A friend was having some issues with a tablet, phone and computer. Tytan at Geek squad was absolutely amazing. Patient with us as we explained the issues. Didn't make some 60+ year olds feel stupid. I highly recommend Geek squad and Tytan specifically. Thank you Tytan.
- JMJeff MurphyOct 16, 20255.0Honestly I'd always check here for all you electronic needs. Ed is a cell phone wizard, deals with the companies and works his behind off to save you every penny .the store manager Lindsay is popping around the store helping everyone and worked seamlessly with her tram.Last time I went this lady raj helped me buy a computer. Never trying to over sell, helping you get what you're looking for without feeling like in getting upsold on everything. Yeah I'd say best Buy around.
- PAPatrick AikenOct 16, 20255.0Best buys customer service is top notch.
- CSCandice Simonta-DyerOct 4, 20255.0Today I purchased a surface pro with accessories. I needed to stay within budget since it was being purchased with bursary funding. Britainy was extremely helpful and kind. She was on the hunt to help me stay within budget, from searching options at other locations, finding open box options and ordering items online (not available at her location) for in store pickup. She used every tool at her disposal, including her walkie talkie, calculator and phone to find the best options for me. She even connected with her manager to try to get me a discount. He was also extremely nice and was able to get me very close to my budget, which I truly appreciated. Fantastic service, thank you.
Frequently Asked Questions About Best Buy
What are the store hours for Best Buy in Oshawa?
Best Buy Oshawa is open from 10:00 AM to 8:00 PM Monday through Saturday, and from 11:00 AM to 6:00 PM on Sundays.
Does Best Buy Oshawa offer pickup and delivery services?
Yes, Best Buy Oshawa offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy Oshawa located?
Best Buy Oshawa is located at 1421 Harmony Rd. N, Oshawa, ON, L1K0Z6, Canada, at the First Pro Oshawa site.
What types of products can I find at Best Buy Oshawa?
Best Buy Oshawa specializes in electronics such as computers and accessories, mobile devices, TVs, home theatre systems, video games, and more.
Can I get my devices repaired at Best Buy Oshawa?
Yes, the in-house Geek Squad Agents at Best Buy Oshawa provide technology repair and protection services, along with home and business memberships.
What payment methods are accepted at Best Buy Oshawa?
Best Buy Oshawa accepts American Express, Android Pay, Apple Pay, cash, financing options, Mastercard, and Visa.
Is Best Buy Oshawa wheelchair accessible?
Yes, Best Buy Oshawa has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
How can the nearby Harmony Terminal bus station assist customers visiting Best Buy Oshawa?
Customers can use the nearby Harmony Terminal bus station for convenient public transportation access to Best Buy Oshawa, making it easier to reach the store without a car.
What dining options are available near Best Buy Oshawa?
Nearby dining options include Swiss Chalet, Fresh Burrito, Osmow's Mediterranean restaurant, Montana's BBQ, and Booster Juice smoothie bars, great for meals before or after your visit.
Are there any other electronics stores near Best Buy Oshawa?
Yes, there are multiple other Best Buy Canada electronics and appliance stores nearby, as well as IT service and computer repair stores, providing additional shopping choices.