Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
831 reviews
5 stars
354
4 stars
204
3 stars
116
2 stars
31
1 star
126
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly mentioning specific employees who provided excellent service.
Order Issues
Several reviews highlighted problems with order fulfillment, including cancellations, incorrect items, and long wait times for customer service responses.
Product Knowledge
While some staff were commended for their expertise, others were criticized for lacking knowledge about products and services.
Store Policies
Customers expressed frustration with store policies, particularly regarding returns and the inability to contact stores directly.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported significant dissatisfaction.
- WMWendy MaoJan 2, 20261.0When I opened a new account at this location Best Buy, I was told there would be waived activity fee, but now there is an set up fee on my bill.
- RBRick and Joanne BartlettDec 10, 20251.0I would give a zero if it were an option. I ordered a JBL shower speaker online. It was on sale for $39.99. I rec'd a call on Friday saying that it was available for pickup. I asked if I could pick it up on Monday since the location is close to my work and not my home. I was told by the associate that I spoke with that "yes" since it was still within "three" business days. I then received an email on Sunday evening saying that my order was cancelled. I called back to follow up and was told that the policy for pick up for online orders is three actual days, not three business days, and I would have to re-order the speaker, however it would cost me $10 more because the item was no longer on sale. They spoke with a manager who would not approve purchase at the sale price. Really? Best Buy could not honour a $10 discount when I was given incorrect information by one of their employees? What is wrong with this world?
- GOGreg OstertagDec 4, 20251.0Horrible experience!!!! Best buy marketplace, don't waste your time and money. Customer service takes a week to get a hold of anyone and the products don't work. They sent a replacement and it doesn't work. The first day i got the replacement and it won't charge. That was a week ago and I still haven't hread from them. Thanks Best Buy for screwing me over. It's gonna be two months of going back and forth and still have no computer.
- JCJ Three B “Digg'n Canada”Dec 3, 20255.0This is always a great place to shop
- RPRavi ParmarDec 1, 20255.0This is the best Best Buy store ever. The staff is very helpful. Amazing phone plans with Best Buy gift cards. Yesterday Christian helped me get the best deal with Rogers. Thanks
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Orillia offer?
Best Buy in Orillia offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in Orillia?
Best Buy is located at 3200 Monarch Dr., Unit 1, in Westridge Place, Orillia, ON, L3V8A2, Canada.
What are the regular store hours for Best Buy in Orillia?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy have a Low Price Guarantee and what types of products do they specialize in?
Yes, Best Buy offers a Low Price Guarantee and specializes in computers, accessories, mobile devices, TVs, home theatre, video games, and more.
Can customers get technology support or repairs at Best Buy in Orillia?
Yes, in-house Geek Squad Agents provide technology repairs and support, including device protection and membership perks.
What payment options are accepted at Best Buy in Orillia?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy in Orillia wheelchair accessible?
Yes, the store has wheelchair accessible parking and entrance, but it does not have a wheelchair accessible elevator.
Which nearby restaurants could I visit before or after shopping at Best Buy?
Nearby restaurants include Subway, Fresh Burrito, Firehouse Subs, Sunset Grill, Booster Juice, freshii, Chungchun Rice Dog Orillia, Mucho Burrito Fresh Mexican Grill, Popeyes, Extreme Pita, Harvey's, and Tahini's.
What shopping options are available near Best Buy in Orillia?
Nearby shopping options include Reitmans, Dollar Tree, Carter's, Food Basics, and the West Ridge Place shopping center.
Are there any recreational or fitness facilities close to Best Buy in Orillia?
Yes, Fit4Less gym and West Ridge Park are nearby for sports, fitness, and outdoor activities.