Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
824 reviews
5 stars
351
4 stars
204
3 stars
116
2 stars
31
1 star
122
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Tom, Hayden, and Jason for their exceptional service.
Product Knowledge
Several reviews noted that staff demonstrated strong product knowledge, assisting customers in finding suitable products and providing valuable information.
Communication Issues
Customers expressed frustration over the inability to contact the store directly by phone, leading to dissatisfaction with customer support.
Mixed Experiences
While many customers had positive experiences, others reported issues with returns, product availability, and service quality, indicating inconsistency in customer experiences.
Delivery and Order Issues
Several reviews mentioned problems with delivery times and order fulfillment, including items being sold out or damaged upon delivery.
- MMMortriz4 days ago5.0Pretty good
- LSLori StephensonNov 11, 20255.0I took my elderly parents to get their first cell phones on Saturday. Mel spent close to two hours finding them the best deals, getting them all signed up and answering their multitude of questions. She was very friendly and patient the whole time. She even got them chairs so they could sit. It was an amazing experience.
- KFKen FraserOct 30, 20251.0Very a knowledgeable stuff sold me a $60 HMI converter because my stereo is older when she could have just sold me optical cables if she had the knowledge that you could do that instead of spending $60 I could have spent 10 it will be going back never even plugged it in
- KBKai BrandtOct 26, 20255.0Came in looking for earbuds, and Hayden took the time to help me find what I was looking for, and definitely made finding a pair way easier. Was definitely a huge help!
- JEJenny EmmansOct 2, 20251.0Disappointed that there is no way to contact the store by phone. I need a specific part and some assistance in identifying it, and live out of town, so before making a trip in wanted to ensure they have what I need. I spoke to a call center who could not answer my questions about the part and told me to drive in to the store to see if they have it/what they have. Will be looking for the part somewhere else where I can speak to them on the phone first.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy in Orillia offer?
Best Buy in Orillia offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy located in Orillia?
Best Buy is located at 3200 Monarch Dr., Unit 1, in Westridge Place, Orillia, ON, L3V8A2, Canada.
What are the regular store hours for Best Buy in Orillia?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy have a Low Price Guarantee and what types of products do they specialize in?
Yes, Best Buy offers a Low Price Guarantee and specializes in computers, accessories, mobile devices, TVs, home theatre, video games, and more.
Can customers get technology support or repairs at Best Buy in Orillia?
Yes, in-house Geek Squad Agents provide technology repairs and support, including device protection and membership perks.
What payment options are accepted at Best Buy in Orillia?
Best Buy accepts American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Is Best Buy in Orillia wheelchair accessible?
Yes, the store has wheelchair accessible parking and entrance, but it does not have a wheelchair accessible elevator.
Which nearby restaurants could I visit before or after shopping at Best Buy?
Nearby restaurants include Subway, Fresh Burrito, Firehouse Subs, Sunset Grill, Booster Juice, freshii, Chungchun Rice Dog Orillia, Mucho Burrito Fresh Mexican Grill, Popeyes, Extreme Pita, Harvey's, and Tahini's.
What shopping options are available near Best Buy in Orillia?
Nearby shopping options include Reitmans, Dollar Tree, Carter's, Food Basics, and the West Ridge Place shopping center.
Are there any recreational or fitness facilities close to Best Buy in Orillia?
Yes, Fit4Less gym and West Ridge Park are nearby for sports, fitness, and outdoor activities.