Best Buy

3.7
544 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
95 First St., Orangeville, ON
L9W2E8, Canada

Hours

Reviews

3.7
544 reviews
5 stars
237
4 stars
129
3 stars
50
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the exceptional service provided by specific employees, highlighting their patience, knowledge, and willingness to help.

Staffing Issues

Several reviews noted understaffing and long wait times for assistance, leading to frustration among customers.

Product Knowledge

While some employees demonstrated excellent product knowledge, others were criticized for providing incorrect information or being unhelpful.

Mixed Experiences

Customers reported a wide range of experiences, from outstanding service to poor interactions, indicating inconsistency in service quality.

Online Order Issues

There were complaints regarding difficulties with online orders and customer service, particularly related to returns and warranty claims.
  • MP
    Mike & Krista Parke
    Jan 2, 2026
    1.0
    make it a zero, why can't i talk to a human?????????????????????
  • RR
    Rosy
    Dec 26, 2025
    5.0
    ⭐⭐⭐⭐⭐ Outstanding Service – Ask for Agent B! Agent B at Best Buy in Orangeville is truly amazing. He’s a manager who goes above and beyond every single time. He is incredibly kind, patient, knowledgeable, and always takes the time to give us the best ideas and honest advice. We’ve purchased a lot of electronics through him, and every experience has been smooth, stress-free, and enjoyable. Agent B genuinely cares about his customers. He listens to what you need, explains options clearly, and never makes you feel rushed or pressured. You can tell he takes pride in his work and wants you to leave happy and confident with your purchase. His professionalism, positive attitude, and dedication really stand out. If you ever need electronics or help with anything in-store, go to Best Buy in Orangeville and ask for Agent B—you won’t be disappointed. He’s a huge asset to the store and deserves all the recognition. Simply outstanding service every time!
  • KM
    Kevin Mozey
    Dec 19, 2025
    5.0
    Mel at the mobile station was very knowledgeable and helpful if you’re looking for a new phone she’s the person I would talk too 10/10
  • AA
    Alex
    Dec 15, 2025
    5.0
    We were extremely impressed with Guarav’s customer service today. He was extremely patient and helpful when answering all of our questions regarding the tv and its performance. Thank you for being friendly, helpful and patient with us Guarav! We will be back! ⭐️⭐️⭐️⭐️⭐️
  • PS
    Parteek Singh
    Nov 30, 2025
    5.0
    My wife bought phone with Roger's on black Friday from here suk helped us alot she found the best option for us in Roger's my wife was paying 70$ and she saved our 5$ even given us new phone in 65$ she is so patient and sweet and she helped me in changing my phone settings even without money she was so kind 😇

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Orangeville?

Best Buy Orangeville is open from 10:00 AM to 8:00 PM Monday to Saturday, 11:00 AM to 6:00 PM on Sundays, with some variations on holidays.

Where is Best Buy located in Orangeville?

Best Buy is located at 95 First St., Fairgrounds Shopping Centre, Orangeville, ON, postal code L9W2E8, Canada.