Best Buy

3.7
538 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
95 First St., Orangeville, ON
L9W2E8, Canada

Hours

Reviews

3.7
538 reviews
5 stars
232
4 stars
128
3 stars
50
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were criticized for being unresponsive or rude.

Staff Knowledge

Several customers noted that staff members were knowledgeable and helpful, particularly in the mobile department, but there were also reports of misinformation and lack of product knowledge.

Wait Times

Customers frequently reported long wait times for assistance, especially in the mobile department, leading to frustration and lost sales.

Product Issues

There were complaints about issues with products, including receiving incorrect items and problems with refurbished products, leading to dissatisfaction.

Store Management

Some customers expressed disappointment with the management's responsiveness to issues and overall store organization.
  • NA
    neetu aulakh
    3 days ago
    5.0
    Went to buy a Tv getting confused between LG sony and samsung sukh the girl was saviour . She explained us difference between Tvs and helped to get best deal 🙂
  • SM
    Sam McNulty
    Nov 15, 2025
    1.0
    It's a fine store but FOR THE LOVE OF GOD please direct the staff to leave customers alone. I was there for 10 minutes and was asked by six different employees if I needed help. Most folks going to best buy are adults and will ask if they need help. I never leave bad reviews, but I feel I must say something so that whoever is managing this place can stop torturing the teenagers that work here. Good service doesn't mean you need to helicopter over patrons.
  • AK
    Amarjot Kaur
    Nov 6, 2025
    5.0
    We went best buy Orangeville today Sukhveer kaur helped us lot she was so nice .
  • JS
    Justina Silva
    Oct 3, 2025
    5.0
    Keisha (long blonde hair w short sleeve blue shirt) was AMAZING!! Went in September 15ish to buy 2 brand new phones. Waited to open them as they were gifts. When we opened them one wasn’t working well. We went back to the store and she quickly remembered us and was right on top of helping us out!! She is an amazing worker and definitely deserves her job!! Thanks so much!!
  • GS
    Gurnoor Sethi
    Sep 19, 2025
    1.0
    Walked in to enquire about a phone. The counter was free. The lady with curly hair was loud and asked me to wait as she was assisting some other customer who was not at the counter at that moment. Why it's difficult for agents to be polite and respectful. Later i was guided by another agent who was courteous.

Frequently Asked Questions About Best Buy

What are the store hours for Best Buy in Orangeville?

Best Buy Orangeville is open from 10:00 AM to 8:00 PM Monday to Saturday, 11:00 AM to 6:00 PM on Sundays, with some variations on holidays.

Where is Best Buy located in Orangeville?

Best Buy is located at 95 First St., Fairgrounds Shopping Centre, Orangeville, ON, postal code L9W2E8, Canada.