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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Many customers praised the exceptional service provided by specific employees, highlighting their patience, knowledge, and willingness to help.
Staffing Issues
Several reviews noted understaffing and long wait times for assistance, leading to frustration among customers.
Product Knowledge
While some employees demonstrated excellent product knowledge, others were criticized for providing incorrect information or being unhelpful.
Mixed Experiences
Customers reported a wide range of experiences, from outstanding service to poor interactions, indicating inconsistency in service quality.
Online Order Issues
There were complaints regarding difficulties with online orders and customer service, particularly related to returns and warranty claims.
MP
Mike & Krista Parke
Jan 2, 2026
1.0
make it a zero, why can't i talk to a human?????????????????????
RR
Rosy
Dec 26, 2025
5.0
⭐⭐⭐⭐⭐ Outstanding Service – Ask for Agent B!
Agent B at Best Buy in Orangeville is truly amazing. He’s a manager who goes above and beyond every single time. He is incredibly kind, patient, knowledgeable, and always takes the time to give us the best ideas and honest advice. We’ve purchased a lot of electronics through him, and every experience has been smooth, stress-free, and enjoyable.
Agent B genuinely cares about his customers. He listens to what you need, explains options clearly, and never makes you feel rushed or pressured. You can tell he takes pride in his work and wants you to leave happy and confident with your purchase. His professionalism, positive attitude, and dedication really stand out.
If you ever need electronics or help with anything in-store, go to Best Buy in Orangeville and ask for Agent B—you won’t be disappointed. He’s a huge asset to the store and deserves all the recognition. Simply outstanding service every time!
KM
Kevin Mozey
Dec 19, 2025
5.0
Mel at the mobile station was very knowledgeable and helpful if you’re looking for a new phone she’s the person I would talk too 10/10
AA
Alex
Dec 15, 2025
5.0
We were extremely impressed with Guarav’s customer service today. He was extremely patient and helpful when answering all of our questions regarding the tv and its performance. Thank you for being friendly, helpful and patient with us Guarav! We will be back! ⭐️⭐️⭐️⭐️⭐️
PS
Parteek Singh
Nov 30, 2025
5.0
My wife bought phone with Roger's on black Friday from here suk helped us alot she found the best option for us in Roger's my wife was paying 70$ and she saved our 5$ even given us new phone in 65$ she is so patient and sweet and she helped me in changing my phone settings even without money she was so kind 😇
What are the store hours for Best Buy in Orangeville?
Best Buy Orangeville is open from 10:00 AM to 8:00 PM Monday to Saturday, 11:00 AM to 6:00 PM on Sundays, with some variations on holidays.
Where is Best Buy located in Orangeville?
Best Buy is located at 95 First St., Fairgrounds Shopping Centre, Orangeville, ON, postal code L9W2E8, Canada.
What types of products does Best Buy Orangeville specialize in?
Best Buy Orangeville specializes in electronics including computers, accessories, mobile devices, TVs, home theatre, video games, and more.
Does Best Buy Orangeville offer any delivery or pickup options?
Yes, Best Buy Orangeville offers in-store pickup, curbside pickup, and delivery services.
Can I shop online and pick up my order at the Orangeville Best Buy store?
Yes, customers can reserve products online and pick them up in-store at the Orangeville location.
What payment methods are accepted at Best Buy Orangeville?
Payments accepted include American Express, Android Pay, Apple Pay, cash, financing, Mastercard, and Visa.
Does Best Buy Orangeville provide any repair services?
Yes, in-house Geek Squad Agents provide technology repairs, protection plans, and membership perks for home or business.
Is the Best Buy Orangeville store wheelchair accessible?
Yes, the store has wheelchair accessible entrance and parking, but does not have a wheelchair accessible elevator.
What nearby stores can I visit along with Best Buy at Fairgrounds Shopping Centre?
Nearby stores include Dollarama, Walmart (with Vision Centre, Garden Centre, and Photo Centre), Regal Nails Salon & Spa, and LifeLabs Medical Laboratory Services.
How can I combine my visit to Best Buy Orangeville with other local services?
You can visit the Walmart Photo Centre or Vision Centre nearby for pharmacy and photo services, stop by Regal Nails for a salon treatment, or access medical lab services at LifeLabs, all close to Best Buy at the Fairgrounds Shopping Centre.