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Best Buy Express

4.5
(1485 reviews)

Business Details

1800 Sheppard Ave E Unit 1020, North York, ON
M2J 5A7, Canada
(416) 491-1820

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1800 Sheppard Ave E Unit 1020, North York, ON
M2J 5A7, Canada

Hours

Reviews

4.5
1,485 reviews
5 stars
1,199
4 stars
99
3 stars
53
2 stars
23
1 star
111

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, with staff members like Tanashree, Vasuprad, and Khyati receiving specific praise for their helpfulness, patience, and professionalism.

Product Knowledge

Customers appreciated the staff's knowledge about products and plans, which contributed to a smooth purchasing experience.

Positive Experiences

Many customers reported positive experiences overall, often mentioning the ease of transactions and satisfaction with the deals offered.

Mixed Feedback

While most reviews were positive, there were a few negative experiences related to customer service, particularly regarding specific staff interactions.
  • UP
    Ujjwal Pahwa
    3 days ago
    5.0
    Kudos to Darshan! Amazing experience and support. He is very helpful and explained the offer details with patience and helped us get the best deal on internet package! Highly recommended.
  • RP
    Reily Paterson-Dumas
    5 days ago
    5.0
    Tanashree was very kind and sweet. Offered a great deal from Bell. Had outstanding customer service. Answered all questions and complaints with deep thought and always maintained professionalism and a positive attitude.
  • KG
    kiran gunupati
    5 days ago
    5.0
    Very good service and friendly representative - Khyati at fairview mall best buy express. Very patient in explaining multiple options available for any service.
  • NP
    Niva PS
    Feb 15, 2026
    5.0
    I had a great experience at Best Buy Express in CF Fairview Mall. We went there to get home internet, and the service was excellent. Sara helped us throughout the process and provided outstanding customer service. They were very patient, explained everything clearly, and made sure we understood all the details before making a decision. The whole process was smooth and stress-free. Really appreciate the friendly and professional support. Highly recommend this location!
  • EF
    Edris Faqiri
    Feb 14, 2026
    1.0
    This place has terrible customer service, I called three times and got no answer, when I went inside and asked about something, they were being dismissive towards me so they could do absolutely nothing. Come here if you want to waste your time

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located?

Best Buy Express is located at 1800 Sheppard Ave E Unit 1020, Fairview Mall, Entrance 1, North York, ON, M2J 5A7, Canada.

What are the opening hours of Best Buy Express?

Best Buy Express is open Monday to Saturday from 10:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from Best Buy Express

Best Buy Express partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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