Apple Upper Canada Mall

3.7
1326 reviews

About

Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.

Details

  • DeliveryAvailable

Location

Apple Upper Canada Mall
17600 Yonge Street, Newmarket, ON
L3Y 4Z1, Canada

Hours

Reviews

3.7
1,326 reviews
5 stars
649
4 stars
251
3 stars
103
2 stars
33
1 star
290

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from employees.

Product Availability

Several customers expressed frustration over product availability and stock issues, leading to wasted trips and unmet expectations.

Store Experience

The store environment is generally described as clean and organized, but some customers reported long wait times and poor management of appointments.

Technical Support

While some customers had positive experiences with technical support, others reported inadequate assistance and unresolved issues with their devices.
  • FJ
    Faren Javdani
    1 day ago
    5.0
    Upper canada is one of the best mall in north of the f ontario all brands are here
  • JS
    Jason Shan
    Jan 3, 2026
    5.0
    I came into the Apple store to get a repair done on my iPhone after receiving some confusing and mixed messages from another location. Angela and the Lead Genius (also named Angela—what a powerhouse duo!) took the time to thoroughly diagnose the issue, clear up all the confusion, and seamlessly complete the exact repair my phone needed. They were professional, patient, and genuinely committed to getting everything right. The whole process was smooth and stress-free, and I left feeling completely taken care of. This was easily one of the best Apple Store experiences I’ve ever had. Huge thank you to Angela and the Lead Genius Angela for turning a potentially frustrating situation into a really positive one! Highly recommend this location.
  • MK
    M. K.
    Jan 3, 2026
    5.0
    Nice looking business $$ extremely expensive. Its hard to imagine that little phone can cost 2000 and it's made in China.
  • JK
    Jumeirah Kitchens
    Jan 1, 2026
    1.0
    I really don’t understand how they work . It’s long long story never ends . I do not recommend any of the products the quality is gone the service gone with it .
  • AA
    araz
    Dec 26, 2025
    5.0
    Armando is the guy to do your tech problems and warranty work, he is super professional in his work,he types like a robot I wish him a big luck and better position in this career

Frequently Asked Questions About Apple Upper Canada Mall

What products can I shop for at Apple Upper Canada Mall?

You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Upper Canada Mall.

Does Apple Upper Canada Mall offer technical support?

Yes, technical support is available at the Genius Bar at Apple Upper Canada Mall.