About
Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.
Location
Hours
Reviews
4.3
323 reviews
5 stars
243
4 stars
20
3 stars
19
2 stars
11
1 star
30
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, with specific mentions of staff members like Serin, Vivek, and Allison who were praised for their patience, knowledge, and willingness to help customers find the best deals.
Sales Experience
Many customers reported positive experiences with sales associates who provided clear explanations of products and plans, often going above and beyond to ensure satisfaction and understanding.
Store Environment
While most reviews praised the friendly and helpful atmosphere, there were isolated complaints about cleanliness, particularly regarding unpleasant odors in the store.
Product Knowledge
Staff members were frequently commended for their extensive product knowledge, helping customers make informed decisions about their purchases.
- SASameer Adlakha3 days ago5.0Had a wonderful experience today at the store. Abrar was excellent and thorough in his service. He took time and care to go through all the details and setup of the promotion. Efficient, Prompt, Polite and Helpful. 5 stars to him for his excellent customer service.
- ESElyssa Shiller5 days ago5.0Amazing service! Ask for Abrar! He took care of changing my whole family’s mobile service. He was incredibly helpful, honest and made the whole thing seamless. Will definitely go back to him for all future needs
- ISIshtiaque SyedJan 1, 20265.0Excellent service! Abrar was very helpful and made the process of switching my SIM provider quick and easy. Everything was explained clearly and I was set up in no time. Came in to buy headphones but ended up also switching providers saving me in subscription costs with the boxing day deal. Very friendly and professional. Highly recommend!
- AAAnnaDec 30, 20251.0Terrible service. First, the employee took a photo of the white GoPro camera box and went looking for it in the warehouse. After a long, long search, she brought back a completely different black box with a different camera. Then, after further long searching, the same employee brought back the GoPro camera in a small bag!!! She insisted it wasn't an "open box." We called the manager, and he also insisted it wasn't an "open box." The empty GoPro box of this camera was taped to a shelf (pictured, left one). At another branch, we were told that if we returned the camera and the box was not siled, we'd lose 15% of the purchase price!!!
- SAShimelis AssefaDec 29, 20255.0On boxing day I went to best buy express @ bayshore mall in ottawa to buy earbud as door crasher ,but the store manager Mr. Cuong convinced me to change my cellphone plan and home internet to fast speed (5G) with a very good price. He has a petions and a talent and understanding of old people. Thank you Best buy and thank you Mr. Cuong .
Frequently Asked Questions About Best Buy Express
Where is Best Buy Express located?
Best Buy Express is located at 100 Bayshore Dr Unit D2a, Bayshore Shopping Centre, Entrance #1, Nepean, ON, K2B 8C1, Canada.
What are the store hours for Best Buy Express?
Best Buy Express is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What products and services does Best Buy Express offer?
Best Buy Express offers the latest technology products from Best Buy and telecommunications services from Bell, Virgin Plus, and Lucky Mobile.
How can I contact Best Buy Express?
You can reach Best Buy Express by phone at +1 613-820-6194.
What categories of stores does Best Buy Express fall under?
Best Buy Express is categorized as an Electronics Store, Cell Phone Store, Telecommunications Equipment Supplier, Computer Store, and Home Theater Store.
Is Best Buy Express currently open?
Yes, Best Buy Express is currently open and not closed.
Which nearby places can I visit after shopping at Best Buy Express?
After shopping at Best Buy Express, you can visit nearby stores such as Liv Nail Bliss for nail and skin care, Buck Or Two Plus discount store, and La Senza lingerie store all located within the Bayshore Shopping Centre.
Are there other telecommunications stores near Best Buy Express?
Yes, nearby telecommunications stores include Tbooth Wireless and TELUS, which offer mobile phone sales and related services.
What nearby dining options are available close to Best Buy Express?
You can dine at Moxie's Grill & Bar, a nearby pub and restaurant located in the vicinity of Bayshore Shopping Centre.
Can I combine a visit to Best Buy Express with beauty or fashion shopping?
Yes, nearby beauty and fashion stores include Sephora for cosmetics and hair supplies, Dynamite and Boathouse for clothing, and Journeys for shoes and fashion accessories.