Best Buy Express

4.3
298 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
100 Bayshore Dr Unit D2a, Nepean, ON
K2B 8C1, Canada

Hours

Reviews

4.3
298 reviews
5 stars
220
4 stars
20
3 stars
18
2 stars
11
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted exceptional customer service, particularly from staff members like Serin, Vivek, and Isha, who were praised for their patience, knowledge, and willingness to help customers find the best deals.

Product Knowledge

Customers frequently noted the staff's expertise in explaining product features and options, which contributed to a positive shopping experience.

Pricing and Deals

Many customers expressed satisfaction with the competitive pricing and deals offered, often mentioning that staff helped them secure better plans and discounts.

Mixed Experiences

While most feedback was positive, some reviews mentioned negative experiences related to service quality and product availability, indicating inconsistency in customer experiences.

Friendly Atmosphere

The store was described as having a welcoming and friendly environment, with staff making efforts to engage with customers and provide a pleasant shopping experience.
  • VG
    velma guvenc
    2 days ago
    5.0
    Second time dealing with Vivek Excellent service and explanations of all issues and costs etc
  • PL
    paola lefuny
    Nov 13, 2025
    5.0
    I love Yuki costumer service she is just an amazing person am coming back just for her
  • ZS
    Z Sh
    Nov 8, 2025
    5.0
    Vivek was so professional, pleasant, friendly and patient, we were so lucky to have him to help us. I wish I could give him 100 stars because he truly deserves it. Thank you so very much Mr. Vivek:)
  • AB
    Ayoub BENZAGHLOUL
    Nov 7, 2025
    5.0
    I had the best experience ever! Abhi helped us to get a new phone and 02 plans for me and my wife. He gave us all the time we needed and got the best deals! Thank you guys! You are the best!
  • UP
    Urvish Patel
    Nov 6, 2025
    5.0
    Vignesh was a nice and a professional guy. He explained me the terms and conditions in depth about the billing details

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located?

Best Buy Express is located at 100 Bayshore Dr Unit D2a, Bayshore Shopping Centre, Entrance #1, Nepean, ON, K2B 8C1, Canada.

What are the store hours for Best Buy Express?

Best Buy Express is open Monday to Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 6:00 PM.