Best Buy Mobile

4.2
501 reviews

About

Cell Phone StoreTelephone CompanyElectronics StoreComputer Accessories StoreAudio Visual ServicesBest Buy

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy Mobile
100 City Centre Dr., Unit 1-147, Mississauga, ON
L5B2C9, Canada

Hours

Reviews

4.2
501 reviews
5 stars
314
4 stars
79
3 stars
38
2 stars
18
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting individuals like Sagar, Ashish, and Jojo for their patience, knowledge, and willingness to help.

Professionalism

Several reviews noted the professionalism of staff members, particularly in handling customer inquiries and providing clear explanations of products and services.

Negative Experiences

A number of customers reported poor experiences due to unprofessional behavior from some staff, including issues with line management and perceived rudeness.

Product Knowledge

Customers frequently mentioned the staff's extensive knowledge about products and plans, which helped them make informed decisions.

Overall Satisfaction

Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service received, leading to recommendations for the store.
  • CB
    Chantii Benjamin
    6 days ago
    5.0
    Karan was an amazing sales rep. He helped my mom and I get hooked up and despite how busy it was, was patient and kind the entire transaction. This is truly an example of how the sales process should be as it can sometimes feel overwhelming for customers. I really appreciated how seamless the process was and the rapport he built while offering us a solution that best suited us. Highly recommend Karan to anyone looking for a Best Buy services or services.
  • RY
    Rami Y
    Dec 31, 2025
    5.0
    Excellent experience at this location! Jojo was very knowledgeable, professional and helpful throughout the whole process. Took care of everything for me while being very busy. Thanks again!
  • PP
    Parwaz Parashar
    Dec 28, 2025
    5.0
    Excellent service at Best Buy by Darsh and Sagar. Darsh helped set up two business lines and four personal lines, which took a long time, and he handled everything very patiently and politely throughout the process. Sagar also assisted during the setup, helping things move along smoothly. Both were professional, courteous, and great to work with. Highly recommend!
  • AS
    asif salim
    Dec 26, 2025
    1.0
    The staff showed very poor customer-handling skills. Many appeared disengaged and behaved more like part-time workers simply following instructions without initiative. Best Buy, as a company, needs to take customer experience more seriously instead of taking customers for granted. Providing employees with tablets could have helped complete at least 90% of the tasks for customers waiting in line and significantly reduced delays.
  • FS
    Filippo Stopponi
    Dec 19, 2025
    5.0
    Sagar is the reason for the 5 stars. We are new to the country and needed mobile numbers. Sagar took his time to explain the works and he was VERY knowledgeable. On top of this he had all the time in the world for us and our questions. We both got numbers from there that day and are happy with what we got. More importantly, very happy with the service provided by Sagar. Honestly, an asset.

Frequently Asked Questions About Best Buy Mobile

What is the address of Best Buy Mobile in Mississauga?

Best Buy Mobile is located at 100 City Centre Dr., Unit 1-147, Square One Shopping Centre, Mississauga, ON L5B2C9, Canada.

What are the opening hours of Best Buy Mobile?

Best Buy Mobile is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 7:00 PM on Sundays.