Many customers praised the staff for their exceptional service, highlighting individuals like Sagar, Ashish, and Jojo for their patience, knowledge, and willingness to help.
Professionalism
Several reviews noted the professionalism of staff members, particularly in handling customer inquiries and providing clear explanations of products and services.
Negative Experiences
A number of customers reported poor experiences due to unprofessional behavior from some staff, including issues with line management and perceived rudeness.
Product Knowledge
Customers frequently mentioned the staff's extensive knowledge about products and plans, which helped them make informed decisions.
Overall Satisfaction
Despite some negative feedback, the majority of reviews reflected a high level of satisfaction with the service received, leading to recommendations for the store.
CB
Chantii Benjamin
6 days ago
5.0
Karan was an amazing sales rep. He helped my mom and I get hooked up and despite how busy it was, was patient and kind the entire transaction. This is truly an example of how the sales process should be as it can sometimes feel overwhelming for customers. I really appreciated how seamless the process was and the rapport he built while offering us a solution that best suited us. Highly recommend Karan to anyone looking for a Best Buy services or services.
RY
Rami Y
Dec 31, 2025
5.0
Excellent experience at this location! Jojo was very knowledgeable, professional and helpful throughout the whole process. Took care of everything for me while being very busy. Thanks again!
PP
Parwaz Parashar
Dec 28, 2025
5.0
Excellent service at Best Buy by Darsh and Sagar. Darsh helped set up two business lines and four personal lines, which took a long time, and he handled everything very patiently and politely throughout the process. Sagar also assisted during the setup, helping things move along smoothly. Both were professional, courteous, and great to work with. Highly recommend!
AS
asif salim
Dec 26, 2025
1.0
The staff showed very poor customer-handling skills. Many appeared disengaged and behaved more like part-time workers simply following instructions without initiative. Best Buy, as a company, needs to take customer experience more seriously instead of taking customers for granted. Providing employees with tablets could have helped complete at least 90% of the tasks for customers waiting in line and significantly reduced delays.
FS
Filippo Stopponi
Dec 19, 2025
5.0
Sagar is the reason for the 5 stars. We are new to the country and needed mobile numbers. Sagar took his time to explain the works and he was VERY knowledgeable. On top of this he had all the time in the world for us and our questions. We both got numbers from there that day and are happy with what we got. More importantly, very happy with the service provided by Sagar. Honestly, an asset.
What is the address of Best Buy Mobile in Mississauga?
Best Buy Mobile is located at 100 City Centre Dr., Unit 1-147, Square One Shopping Centre, Mississauga, ON L5B2C9, Canada.
What are the opening hours of Best Buy Mobile?
Best Buy Mobile is open from 10:00 AM to 9:00 PM Monday to Saturday, and from 11:00 AM to 7:00 PM on Sundays.
Does Best Buy Mobile offer in-store pickup?
Yes, Best Buy Mobile offers in-store pickup services.
What payment options are accepted at Best Buy Mobile?
Best Buy Mobile accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Is Best Buy Mobile wheelchair accessible?
Yes, Best Buy Mobile has wheelchair accessible elevators, entrances, and parking.
Does Best Buy Mobile offer same-day delivery or curbside pickup?
No, Best Buy Mobile does not offer same-day delivery or curbside pickup services.
What is the contact number for Best Buy Mobile?
You can contact Best Buy Mobile at +1 905-361-1016.
Can customers visit Best Buy Mobile in person for shopping?
Yes, customers can shop in-store at Best Buy Mobile.
What nearby restaurants can I visit before or after shopping at Best Buy Mobile?
You can visit nearby restaurants such as Moxies Square One Restaurant and Square One Deck Builder for dining options around Best Buy Mobile.
Are there other retail and beauty stores near Best Buy Mobile?
Yes, nearby stores include Benefit Cosmetics Brow Bar, Alo clothing and beauty supplies, Armani Exchange, and Abercrombie & Fitch for fashion and beauty shopping.
What other services or stores are located near Best Buy Mobile within Square One Shopping Centre?
Nearby services include Virgin Mobile Canada for telecommunications, Square One Dental for dental care, and chocolatiers like Purdys Chocolatier and Patchi for gifts and chocolates.