Best Buy Express

4.6
1497 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
100 City Centre Dr, Mississauga, ON
L5B 2C9, Canada

Hours

Reviews

4.6
1,497 reviews
5 stars
1,249
4 stars
100
3 stars
41
2 stars
12
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several employees, including Abdul, Rashmi, and Pavan, received high praise for their helpfulness, professionalism, and dedication to customer satisfaction.

Inconsistent Experiences

While many customers reported excellent service, there were notable complaints about unprofessional behavior from some staff members, particularly Nouf and Pavan.

Product Knowledge

Employees like Abdul and Karan demonstrated strong product knowledge, helping customers find suitable plans and devices.

Post-Sale Issues

Customers expressed frustration with the after-sale service, particularly regarding return policies and unresolved issues.

Staff Attitude

Some reviews highlighted negative experiences due to rude or dismissive attitudes from certain employees, impacting overall customer satisfaction.
  • MT
    Matthew Tonello
    1 day ago
    5.0
    Pavan Rehal at Best Buy Express in Square One is an absolute rockstar. His professionalism and insight are on another level. I’m genuinely glad I took his advice—he guided me through purchasing new cell phones, a TV, and even helped me set up home phone, internet, and TV services without a hitch. It’s rare to find someone this knowledgeable and this easy to work with. I’ll 100% be coming back to this location just to work with Pavan again. Highly recommend this spot for the convenience, the in-store product selection, and most importantly, the top-tier service Pavan delivers every time.
  • LW
    Liuchenxi Wei
    Nov 14, 2025
    5.0
    Ayan Great service by Ayan. would love to come back
  • MM
    Moyeed Mohd
    Nov 11, 2025
    5.0
    We looking for orange iphone 17promax 512gb everywhere. Thank you to pagan for great help and service. We got the phone!!
  • NF
    Nelson Fernandez
    Oct 24, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Excellent Service from Eno at Best Buy Express – Square One My wife and I visited the Best Buy Express store at Square One to review our home internet plan, which was nearing its renewal. We also wanted to explore phone options for our son. Eno assisted us with great patience, focus, and creativity. He took the time to understand our needs and helped us find the best possible solutions—not only for our home internet but also for our son’s new phone and a very convenient data plan for our entire family group. We left the store extremely satisfied and grateful for Eno’s outstanding service. His dedication and professionalism went far beyond our expectations. We highly recommend Eno for anyone seeking expert advice and excellent customer care. We’ll definitely return to consult with him in the future.
  • SK
    Salma Khan
    Oct 10, 2025
    1.0
    I’m giving this Best Buy Express location a 1-star because of Nouf, whose attitude and behavior were completely unprofessional. She was on her phone while assisting me, spoke to me in a disrespectful tone, and when I tried to address the issue with the manager, she rolled her eyes and made faces at me. I’ve been a loyal Best Buy customer for over 8 years, regularly using your stores for my personal and business needs. It’s disappointing to encounter such poor customer service from someone representing your brand. I strongly believe Nouf should be written up for her behavior — there are many hardworking people who would value this position and treat customers with respect. I will be escalating this matter to Best Buy headquarters to ensure it’s properly addressed.

Frequently Asked Questions About Best Buy Express

What is the address and location of Best Buy Express in Mississauga?

Best Buy Express is located at 100 City Centre Dr, Square One, Entrance #7, Mississauga, ON L5B 2C9, Canada.

What are the opening hours of Best Buy Express throughout the week?

Best Buy Express is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.