Best Buy Express

4.6
1043 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1680 Richmond St N Unit L90, London, ON
N6G 3Y9, Canada

Hours

Reviews

4.6
1,043 reviews
5 stars
867
4 stars
84
3 stars
36
2 stars
13
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional customer service, highlighting individuals like Dhana, Sahil, and Abdul for their helpfulness and professionalism.

Product Knowledge

Many reviews noted the staff's extensive knowledge about products and services, with several customers appreciating the detailed explanations and guidance provided during their purchases.

Positive Experiences

Overall, customers reported positive experiences, often mentioning smooth transactions and satisfaction with the deals they received.

Staff Recommendations

Several customers specifically recommended individual staff members, indicating a strong personal connection and trust in their service.
  • AK
    Anna Kuriachan
    2 days ago
    5.0
    We had visited Best Buy and Shakchyam is the guy who guided as for all the stuffs that's we needed and he knows everything ..He was able to answer all the questions that we asked. Good guy...We appreciate his kindness.
  • AC
    Ani Coker
    4 days ago
    5.0
    We came in to buy a laptop and Yaseen(Yaz) attended to us. He was very professional, efficient, patient and helpful with guiding us to get the appropriate laptop we needed. I commend his expertise!
  • BR
    Billy Rainford
    Jan 5, 2026
    5.0
    I was on my way to the MAC store in Masonville Mall thinking I needed a new power cord for my 2020 MacBook Pro. I decided to stop in at the Best Buy Express on a whim to see if they had one for maybe cheaper. Jacob asked if he could help and then went to work troubleshooting the laptop. He started it in a special SMC mode and reset the ports. It worked! I didn’t have to buy a thing and Jacob refused the lunch or coffee I offered to go buy him. Thanks for the great help, guys.
  • AG
    Andrea Gough
    Jan 4, 2026
    5.0
    I went to another Best Buy to change my phone plan. My phone was stuck in SOS mode for hours. I visited Azlan at his Best Buy Mobile and he was able to quickly help me to get my phone back up and running!! THANK YOU!!!
  • AQ
    Anthony Quintero
    Dec 19, 2025
    5.0
    I had an excellent experience at Best Buy thanks to the outstanding customer service provided by Dhana. From the moment I arrived, Dhana was extremely helpful, patient, and knowledgeable. She took the time to understand my needs, answered all my questions clearly, and made sure I felt confident with my purchase. Her professionalism and friendly attitude truly made a difference and turned my visit into a great experience. This is exactly the kind of service that keeps customers coming back. Thank you, Dhana, for your exceptional support!

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express offer?

Best Buy Express offers the latest tech products from Best Buy along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

It is located at 1680 Richmond St N Unit L90, Masonville Place, Entrance 5, London, ON, N6G 3Y9, Canada.