Best Buy Express

4.5
471 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
1105 Wellington Rd Unit 107, London, ON
N6E 1V4, Canada

Hours

Reviews

4.5
471 reviews
5 stars
380
4 stars
32
3 stars
25
2 stars
5
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Rishi, Aman, and Taha, received high praise for their helpfulness, knowledge, and professionalism.

Product Knowledge

Customers appreciated the staff's expertise in explaining products and plans, leading to informed purchasing decisions.

Positive Experiences

Many reviews highlighted pleasant interactions and satisfaction with the service, indicating a strong customer-centric approach.

Team Performance

The team, including Rishi, Aman, and Taha, was frequently mentioned for their collaborative efforts in assisting customers effectively.

Store Environment

The store was noted for being clean and organized, contributing to a positive shopping experience.
  • YM
    Yvonne Murry
    3 days ago
    1.0
    I order online so I can just pick it up. No talking to sales associates. I picked something up here and the employee held on to it until he went on about his promotional offers. I stopped him and said no but he carried on. I said no I just came to pick this up. Basically had to peel it out of his hand and shoved it in my backpack. Left. Got home and it's not even what I ordered. Won't go here again
  • LM
    Lily Mihai
    Nov 16, 2025
    1.0
    Very rude, came in to see black Friday deals, was treated very hostel. Either just make it a bell store or best buy, clearly trying to be both is pushing people out of the store. Don't come here for smart devices they only want to sell you bell services if you say your not interested as your already with bell they treat you like your wasting their time.
  • BS
    Bizaan Sanga
    Nov 14, 2025
    5.0
    I had an amazing experience at Best Buy thanks to Rishi. He was extremely helpful from start to finish. He helped my wife pick the right iPhone, explained everything clearly, and even set up the phone for her so she could start using it right away. His customer service was patient, knowledgeable, and genuinely caring. Really appreciate his effort employees like Rishi make the whole experience smooth and stress-free. Highly recommend speaking to him if you visit this store!
  • KB
    K B
    Nov 10, 2025
    3.0
    Picked up an online order and simply wanted to ask about a Black Friday deal on a specific item. Instead, I was pushed into a long pitch about switching carriers for a $100 gift card, even after explaining that I am under my mom’s family plan and do not need it. It was frustrating and time consuming because they kept finding ways to circle back to the “deal” no one else would offer. I never actually got an answer to my question, which made the whole experience even more disappointing. Their way of talking also came off very strong, to the point that it made me feel dumb being talked to. It did not feel natural at all. Honestly, it felt suffocating to deal with that kind of pressure. I would rather not come back to this store again if that is the experience every time.
  • RN
    rebecca Nivanthi
    Nov 7, 2025
    5.0
    had an excellent experience with the customer service at Best Buy. Rishi helped me with my phone, and he was genuinely the best. He listened carefully, explained everything clearly, and made sure I left with exactly what I needed. It’s rare to meet someone who is patient, knowledgeable, and kind all at once, but Rishi was all of that. I’m really grateful for his help and highly recommend seeing him if you need support with your phone.

Frequently Asked Questions About Best Buy Express

What types of products and services does Best Buy Express offer?

Best Buy Express offers the latest tech products from Best Buy, along with telecommunications services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located?

It is located at 1105 Wellington Rd Unit 107, White Oaks Mall, Back Entrance, London, ON, N6E 1V4, Canada.