Best Buy Express

4.0
166 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
401 Kent St W Unit 10, Lindsay, ON
K9V 4Z1, Canada

Hours

Reviews

4.0
166 reviews
5 stars
80
4 stars
39
3 stars
26
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, professionalism, and willingness to go above and beyond to assist with purchases and technical issues.

Product Knowledge

Several reviews highlighted the staff's knowledge about products, which helped customers make informed decisions.

Negative Experiences

Some customers reported negative interactions with staff, citing unhelpfulness or rudeness, which impacted their overall experience.

Return Policy Issues

There were complaints regarding the store's return policy, with customers expressing frustration over exchanges and lack of communication about policy changes.

Mixed Reviews on Staff

While many reviews praised individual staff members, there were also mentions of inconsistent service quality among employees.
  • MB
    Martin Bain
    Dec 18, 2025
    5.0
    I want to acknowledge the amazing customer support provided by Caleb when I came to the store to transfer my corporate cell phone and number to my personal account. Caleb made many calls and spent nearly 2 hours speaking to various departments to help me transfer my cell number. He was professional and persistent and made it happen. I will definitely deal with Caleb in the future and recommend this store.
  • TG
    tom george
    Oct 21, 2025
    5.0
    Big thanks to Mohit, Liam, and George at Busy Buy Lindsay! I’d been having service issues for almost 3 weeks , and they finally got everything fixed quickly and professionally. Really appreciate the patience and great customer service — highly recommend this team
  • SM
    Shelley McNamara
    Sep 10, 2025
    5.0
    Excellent customer service with new phone purchase thank you!
  • SG
    Shannon Gungner
    Sep 9, 2025
    5.0
    Purchased my new Nintendo switch 2 at this store Caleb and Liam were very kind and helped me decide what games to get with it, very good service from knowledgeable employees!
  • UW
    ULT WOODY
    Sep 9, 2025
    5.0
    Got a better and cheaper phone plan with Bell!!! Caleb and Liam were very friendly

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located in Lindsay?

Best Buy Express is located at 401 Kent St W Unit 10, Lindsay Square, Kent St W Entrance, Lindsay, ON, K9V 4Z1, Canada.

What are the operating hours of Best Buy Express in Lindsay?

The store is open Monday to Friday from 9:30 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.