Best Buy Express

4.3
387 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
2960 Kingsway Dr, Kitchener, ON
N2C 1X1, Canada

Hours

Reviews

4.3
387 reviews
5 stars
269
4 stars
47
3 stars
27
2 stars
12
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff members like Abhishek, Chirag, and Robin, highlighting their knowledge and ability to provide tailored solutions.

Product Knowledge

Several reviews noted the staff's expertise in explaining products and plans, ensuring customers received the best deals and understood their options.

Mixed Experiences

While many customers had positive interactions, there were also reports of unprofessional behavior and poor service from some employees, leading to dissatisfaction.

Store Environment

Customers appreciated the welcoming atmosphere of the store, although some expressed concerns about limited product availability.

Recommendations

Numerous customers recommended specific employees for their exceptional service, indicating a strong preference for personalized assistance.
  • SF
    Shari Freiburger
    5 days ago
    5.0
    My husband and I had a terrific experience at Best Buy Express at Fairview Park Mall. We met with Zeshan who was very knowledgeable, professional and respectful. He helped us to find the absolute best offer for a new phone for my husband and I switched my phone provider as well. We are saving over 100 dollars a month with a new phone included. Zeshan was patient and explained everything detail. I’ve always had a good experience with Best Buy (previously Mobile). Thank you Z.
  • KK
    Kevin
    Nov 16, 2025
    5.0
    Great staff
  • JJ
    John
    Nov 16, 2025
    5.0
    Great experience with Chirag! Highly recommended.
  • ST
    sarvesh tiwari
    Oct 29, 2025
    1.0
    Their employes are very unprofessional I do not recommend at all Explore other options
  • TJ
    Tanish Jagpal
    Sep 24, 2025
    5.0
    Had an awesome experience at this Best Buy Express location all thanks to Store Manager Harman Singh! He helped us switch from Rogers to Bell, activated two different cellular lines on the spot, and even hooked us up with some great deals. Super friendly and made the whole process quick and easy

Frequently Asked Questions About Best Buy Express

What are the operating hours of Best Buy Express in Kitchener?

Best Buy Express in Kitchener is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.

Where is Best Buy Express located in Kitchener?

It is located at 2960 Kingsway Dr, Fairview Park, Kitchener, ON, N2C 1X1, Canada.