Best Buy

Reviews

• KF

  Katarina Freitag

  2 days ago
  1.0
  I am very disappointed. I went to buy a usb-c thumb drive, found the one I needed but at the cash it was double in price. I showed the associate where the product was which had 6 of the same product on it. He tried to sell me a different one but it was not the kind I needed. I told him because there was more then one on the peg so it should be honored under the scanning code of practice. He said they don't do that and offered me a $5 discount.
• PY

  Peter Youngs

  Nov 11, 2025
  1.0
  Wow this place has gone downhill gave them the benefit of the doubt and wish I had of just went to Walmart!! asked for availability on some stuff they said yeah both in stock called my kid to make sure it was what he wanted then confirmed with them what I needed waited around for her to finish stocking a shelf apparently it was more important then was told she would take it up to cash for me when I got up to cash was told they just sold the last one and it needed to be ordered however no one went through cash in-between them saying they had one and now one needs to be ordered so I ordered it and purchased a game and a 12 month gift card that they couldn't sell me in the end because it would cancel everything once added to the bill! was told it was an older card and the price wasn't updated on the older cards waited around for them to try multiple different ones with the same outcome ended walking out with that as well and one item that couldn't be used untill the other had shipped to store was told they would call when it arrived in 2-4 days I called them on the 4th day mentioned I didn't receive an email receipt was told it wasn't in then called on the 5th day and was told it came in on the 4th day. didn't ever get the receipt that was to be emailed to me after I confirmed my email and phone number with them in store on screen on purchase day didn't get an email or phone call from them to let me know it was in! had the printed receipt that I had to confirm name and provide ID and and I'll go to Walmart next time
• M1

  Micallef 1616

  Nov 1, 2025
  5.0
  Amazing customer service, friendly and informative staff. I recommend asking for Avery
• CS

  Curtis Sisson

  Oct 31, 2025
  1.0
  Placed in store Pick up orders for items that show in stock. Both then rejected by store. Tried to call, they don't actually take calls at the store anymore. Its like you're actively trying to become obsolete.
• DG

  David Gagnon

  Oct 2, 2025
  5.0
  The Canadian 'survey website' has been down for a week ... So: We really appreciate the excellent help we had from Rehan as we finalized our purchase of a Bravia 5 65 and its related accessories and services last week. Best Buy staff at this store are always very knowledgeable and helpful!

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