Best Buy

Reviews

• ML

  Michael Leblanc

  May 2, 2026
  1.0
  Horrible Experience with manager and phone sales staff. Almost ruined my brand new phone ( physical damage) after what was already long wait. Manager was rude and didn't really care. Would not recommend this location unless buying simple items off the shelf. Whole debacle made me miss most of an important event for Vet's that I was assisting with. Guess we know where BestBuy Stands.
• DT

  Deepak TR

  Apr 30, 2026
  1.0
  Today I went to this Best Buy store to trade in my phone and get an robo vaccum , their were more employees than customers and each were as disinterested is helping us as the other , got the trade in had to wait for 30 to 40 mins then we asked the store manager and other employees roaming around to help us get the vaccum we wanted and each one said they would find someone else to help us and after waiting another 30 mins and no one showing up we left the store ,, it would be better to order online than going to these stores
• BM

  BARRY MCSORLEY

  Apr 25, 2026
  3.0
  Friendly staff but communicating and arranging pick-ups and deliveries are not the best. Also , one cannot get any info or updates from individual store- you go through a call centre that cannot contact the individual store either but can only send the store a request to reply to you . Therefore, ensure you have all the correct details before you leave store otherwise you will be going back to the store.
• KB

  Keri Borden

  Apr 24, 2026
  3.0
  Unfortunately no one was super helpful. I wandered around for a while. Finally asking if I could have a better look at a watch, I was told no. I went to another store and bought it there where the service was better. Honestly remember when these stores provided “experts” now it’s seemingly people standing around.
• SS

  Sarah

  Apr 20, 2026
  1.0
  On Saturday, April 18th, my husband and I waited approximately 20 minutes before we were able to speak with an employee. When we were finally assisted, the employee was rude and unhelpful. We asked about purchasing a laptop and were told to wait at the cash, only to then be informed that the model we wanted was sold out—as was the next option we inquired about. We then spoke with a manager, but before we could even explain which laptop we were looking for, she abruptly responded that more would be coming in, despite not knowing which model we were referring to. When we raised concerns about the level of customer service we experienced, we were met with laughter, which was both unprofessional and disappointing. Overall, the experience was frustrating and did not meet expectations for customer service.

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