Business Details
About
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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.8
1,430 reviews
5 stars
630
4 stars
369
3 stars
187
2 stars
64
1 star
180
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly Emily, Khadija, and Jeannie, while others reported poor service and unprofessional behavior from certain employees.
Product Knowledge
Several reviews highlighted staff members' expertise in guiding customers through product selections, but there were also complaints about misinformation regarding product features and return policies.
Return Policies
Customers expressed frustration over inconsistent return policies and experiences, with some reporting successful exchanges while others faced difficulties and lack of transparency.
Store Environment
Feedback indicated a mix of positive experiences with store cleanliness and organization, contrasted with reports of disorganization and unhelpful staff interactions.
Management Issues
Several reviews pointed to poor management practices, including lack of accountability and ineffective training, which contributed to negative customer experiences.
- EBEttore Bruno4 days ago5.0Ordered online for a pickup early evening and the order was ready before I even reached the place. I drove 40min in rush away to pick it up because this location had the stock and the service was amazing. I will definitely be back.
- FMFarhad MahyarNov 16, 20251.0I honestly don’t understand why some employees show so little interest in helping customers. If they don’t want the job, why stay in it? I came in just to return an item, but the staff’s attitude was unprofessional and unpleasant. It’s disappointing to see this level of customer service. Businesses should remember that respect and basic courtesy matter
- DDDomNov 14, 20253.0good store always have stock but far too many employees. I felt like I was being followed around the store, and on top of that every 30 seconds a different worker would come and ask if I needed help which I thought I made clear I didnt as I was wearing headphones. otherwise this store is pretty good
- RLR LaurenceNov 13, 20251.0The Best Buy price match scam....The part # of the product has to be the EXACT same right down to a dash number or letter in the part# or no price matching with competitor's pricing even though its the exact same product. What they dont tell you is most BEST BUY products have an exclusive part only for Best Buy. Dont waste your time.
- LZL ZNov 5, 20255.0I cannot say enough about the friendly knowledgeable helpful staff at the Newmarket Best Buy. From the moment I walked in looking to purchase a new tv, I was greeted by a friendly staff member and taken to the tv expert on hand Alexandra. She was so knowledgeable, and asked all the right questions explained everything and we will now have a tv that suits our home. With anti glare and colour points I know I would not have chosen the right tv for us. These purchases can be so daunting and overwhelming with all the types out there today ! Alessandra also joined us and another staff member very set up delivery and calibration which I highly recommend everyone to have done ! Thank you everyone for helping me make this big purchase ! I will always go back to the Newmarket location ! Which we did and purchased our washer and dryer the next day. Again excellent customer service with Stephen, also knowledgeable helpful and friendly ! How they work with you to ensure everything is explained, products needed and not needed you leave feeling you made the best purchases tailored to you ! Well done Best Buy team Newmarket ! Lisa :)
Frequently Asked Questions About Best Buy
What are the main products and services offered by Best Buy in East Gwillimbury?
Best Buy in East Gwillimbury specializes in electronics including computers, mobile devices, TVs, home theatre systems, video games, and accessories. They also offer Geek Squad services for tech repair and support.
Does Best Buy offer pickup and delivery services?
Yes, Best Buy provides in-store pickup, curbside pickup, and delivery services for customer convenience.
What are the store hours for Best Buy in East Gwillimbury?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM, with some variations on holidays.
Where is the Best Buy store located in East Gwillimbury?
The store is located at 175 Green Lane E, East Gwillimbury, ON L9N0C9, next to Silver City.
What payment options are accepted at Best Buy East Gwillimbury?
Best Buy accepts American Express, Android Pay, Apple Pay, Cash, Financing, Mastercard, and Visa.
Does Best Buy provide any price guarantees or special deals?
Yes, Best Buy Canada offers a Low Price Guarantee and features great deals in their online flyer.
Are there any accessibility features at Best Buy East Gwillimbury?
Yes, the store has wheelchair accessible entrance and parking, but no wheelchair accessible elevator.
What nearby places can I visit before or after shopping at Best Buy?
You can visit nearby places such as Silver City for movies, Booster Juice for smoothies, and Five Guys for fast food burgers.
Is there a convenient gas station near Best Buy in East Gwillimbury?
Yes, Petro-Canada gas station is nearby, useful if you want to refuel your car before or after shopping.
Are there any medical facilities close to Best Buy East Gwillimbury?
Nearby medical facilities include York Medical Medicentres and Harvest Hills Dental Care for health and dental services.