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Best Buy Express

4.3
(193 reviews)

Business Details

99 Balsam St Unit 6, Collingwood, ON
L9Y 3Y6, Canada
(705) 445-3439
https://stores.bestbuy.ca/en-ca/on/collingwood/99-balsam-st-unit-6

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
99 Balsam St Unit 6, Collingwood, ON
L9Y 3Y6, Canada

Hours

Reviews

4.3
193 reviews
5 stars
137
4 stars
20
3 stars
7
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Ekta, Nick, and Steve for their exceptional service.

Product Knowledge

Reviews highlighted the staff's expertise in explaining products and assisting customers with their needs, making the purchasing process smooth and informative.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service during busy times and issues with product availability or pricing.

Store Environment

Customers appreciated the welcoming atmosphere of the store, although some noted that it could be crowded or had limited stock.
  • LP
    Liz Pauls
    5 days ago
    5.0
    The staff were absolutely amazing!
  • CW
    Cori Woolley
    Feb 19, 2026
    5.0
    Soren was super helpful today with my laptop needs!
  • DL
    Deborah Lee
    Feb 10, 2026
    5.0
    Soren was a wonderful help to me. I had many viruses on my cell and Soren cleaned all of them. Soren is always very helpful and patient. I highly recommend him at Best Buy in Collingwood.
  • SS
    Sapna Sharma
    Jan 22, 2026
    5.0
    A nice, warm and welcoming place. Everyone working in the store is very helpful. Not only is their customer service top notch but the cellular plans and mobile prices are also better than anywhere in the town.
  • ES
    E S
    Jan 5, 2026
    1.0
    I came in 20 minutes before closing. She made me wait while she counted changed. Helped another person who came in after me. And then when I asked for help after waiting patiently she basically told me she was closing. Don’t bother going in for help. I’m also 8 months pregnant with a broken phone. Disappointed.

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express in Collingwood offer?

Best Buy Express offers the latest technology products including electronics, cell phones, computers, and home theater systems, combined with services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Collingwood?

It is located at 99 Balsam St Unit 6 inside the Blue Mountain Mall, Collingwood, ON L9Y 3Y6, Canada.

Brand Certified Facts from Best Buy Express

Best Buy Express partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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