Best Buy Express

4.2
185 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
99 Balsam St Unit 6, Collingwood, ON
L9Y 3Y6, Canada

Hours

Reviews

4.2
185 reviews
5 stars
130
4 stars
20
3 stars
7
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff consistently received praise for being friendly, knowledgeable, and going above and beyond to assist customers.

Product Knowledge

Employees demonstrated strong product knowledge, helping customers make informed decisions and providing thorough explanations.

Sales Experience

Many customers reported positive experiences with purchasing and setting up new devices, often highlighting specific staff members for their exceptional service.

Store Environment

The store was noted for its helpful staff and good selection of products, although some customers mentioned issues with stock availability.

Mixed Experiences

While most feedback was positive, there were isolated reports of poor service and dissatisfaction with store policies.
  • SH
    Shelly Hill
    6 days ago
    5.0
    As a new iPhone user, I couldn’t have asked for a better experience! Ekta Mahi went above and beyond to make sure I felt comfortable and confident with my new device. She was patient, friendly, and explained everything in a way that was easy to understand. Her genuine care and professionalism turned what could have been overwhelming into an enjoyable experience. Thank you, Ekta—you truly made my day! Highly recommend this store and Ekta for exceptional customer service. Jim & Shelly Hill.
  • VA
    Vaibhav Arora
    Nov 16, 2025
    5.0
    Sourav helped me set up my Bell account and informed me that I qualify for an EPP plan, which I didn’t know about. It was definitely worth visiting the store instead of setting it up online.
  • GW
    George Wedge
    Oct 27, 2025
    5.0
    Absolutely great service will purchase my next iPhone here , Ekta is great
  • JM
    Jeff McMackin
    Oct 16, 2025
    5.0
    Fantastic service Ekta can’t be happier thx so much!
  • KF
    keith farquharson
    Oct 15, 2025
    5.0
    Ekta gave me complete and professional help with my Quest 3 headset today. She was a warm and friendly sales rep. BestBiy should give her a raise Many thanks, Keith Farquharson

Frequently Asked Questions About Best Buy Express

What products and services does Best Buy Express in Collingwood offer?

Best Buy Express offers the latest technology products including electronics, cell phones, computers, and home theater systems, combined with services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Collingwood?

It is located at 99 Balsam St Unit 6 inside the Blue Mountain Mall, Collingwood, ON L9Y 3Y6, Canada.