Brand Certified
Best Buy
4.0(552 reviews)
Certified by Best Buy • Feb 22, 2026
Business Details
802 St. Claire St., Chatham, ON
N7L0E8, Canada
Certified by Best Buy • Feb 22, 2026
(866) 237-8289
Certified by Best Buy • Feb 22, 2026
https://stores.bestbuy.ca/en-ca/on/chatham/802-st-claire-st
Certified by Best Buy • Feb 22, 2026
About
Certified by Best Buy • Feb 22, 2026
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by Best Buy • Feb 22, 2026
Hours
Certified by Best Buy • Feb 22, 2026
Reviews
4.0
552 reviews
5 stars
248
4 stars
166
3 stars
59
2 stars
21
1 star
58
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, others were criticized for being unresponsive or unhelpful.
Product Availability
Customers appreciated the wide selection of products available, but there were complaints about issues with online orders and delivery delays.
Geek Squad Issues
Many customers expressed dissatisfaction with Geek Squad services, citing poor advice and ineffective support.
Store Experience
The in-store experience varied significantly, with some customers reporting excellent service while others felt ignored or encountered unprofessional behavior.
- JSJen SmithFeb 11, 20265.0I had an awesome experience at Best Buy thanks to Kenzie. From the moment I walked in she was friendly, and eager to help. I was past my return policy, however she was able to still help me get a refund.
- SBS BJan 19, 20261.0Not a very good experience The agent named Kenzie didn’t even have the urge to help or advise Very lazy person when asked for info
- IGI need that Comics and gamesJan 8, 20265.0Went for a few things tonight all 3 staff members I talked to were amazing especially Lisa, bought a keyboard looked at some stuff for future projects.... Awesome service all Highly recommend
- AHAndrew HainesDec 30, 20255.0Huge shoutout to John and Alicia at Best Buy Mobile. They helped my dad and my girlfriend during an extremely busy holiday rush, and despite the huge volume of customers, they took the time to really help us. They made sure we got the best possible deal on a new phone and even managed to lower my dad’s monthly bill. Their patience, knowledge, and genuine care didn’t go unnoticed. Excellent customer service—thank you both!
- DDDavid DyckDec 1, 20251.0It’s very sad when they admit they made a mistake but they say they can’t fix it
Frequently Asked Questions About Best Buy
What products does Best Buy in Chatham specialize in?
Best Buy in Chatham specializes in electronics including computers, mobile devices via Best Buy Mobile, TVs, home theatre, video games, and accessories.
What are the store hours for Best Buy in Chatham?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy in Chatham offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I reserve products online and pick them up at Best Buy in Chatham?
Yes, customers can reserve products online and pick them up in-store.
What payment options are accepted at Best Buy in Chatham?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Does Best Buy in Chatham provide technology repair and protection services?
Yes, in-house Geek Squad Agents can repair problems, protect devices, and offer monthly home or business memberships with extra perks.
Is Best Buy in Chatham accessible for wheelchair users?
Best Buy has wheelchair accessible entrance and parking, though it does not have a wheelchair accessible elevator.
Where is Best Buy located in Chatham?
Best Buy is located at 802 St. Claire St., in Pioneer Square, Chatham, ON, N7L0E8, Canada.
Are there any nearby places to visit before or after shopping at Best Buy in Chatham?
Yes, nearby places include Pioneer Square plaza, Starbucks for coffee, Stacked Pancake & Breakfast House for brunch, and Boston Pizza for casual dining.
How can I access services related to computer repair near Best Buy in Chatham?
Geek Squad offers IT and computer repair services nearby, providing a convenient option for tech support and repairs after visiting Best Buy.
Brand Certified Facts from Best Buy
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Certified February 22, 2026Yext Knowledge Graph
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