Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
549 reviews
5 stars
246
4 stars
167
3 stars
59
2 stars
21
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report poor service and a lack of assistance.
Geek Squad Issues
Numerous complaints about Geek Squad services indicate dissatisfaction with their effectiveness and customer support, leading to frustration among customers.
Product Availability
Customers appreciate the wide selection of products available in-store, but there are complaints about misleading online inventory and delivery issues.
Delivery Problems
Many reviews highlight significant issues with delivery services, including delays and damaged products, leading to customer dissatisfaction.
Staff Knowledge
While some staff members are noted for their expertise, there are frequent mentions of employees lacking product knowledge and not being proactive in assisting customers.
- DMDiane MurrayNov 11, 20251.0Sad when you can not call the chatham store Instead you call 1800 and are on hold for over 40 min. I just want to speak to a repair man . But that wont happen. Looking for better repair places
- MCMichelle CurranOct 27, 20255.0My daughter and her father went to Best Buy today because her computer hasn’t been working. According to her the geek squad department were super friendly and informative. Although, they couldn’t pin point the problem the staff member sent the the laptop elsewhere to ensure that it would be fixed. If you need your devices fixed I would recommend the Geek Squad.
- JBJason BarrettOct 19, 20251.0What happened to Best Buy? It used to be every 15 feet an employee would ask if you need help. It was a bit much but at least you knew you'd get help if wanted. Now you are invisible to them. Been there twice this past month and the employees avoid customers. If I wanted to avoid human contact, I'd order online.
- SDSamantha DelearySep 15, 20251.0Been trying to return an Apple Watch the lady told me I had to go home and plug it into a computer to deactivate it before I could return it when all I really had to do was access the app from my phone to erase the watch. Time wasted driving there for nothing. And now I have to go back another day when I have time. Because she couldn’t just tell me that… Frustrating.
- SSS.VSep 8, 20255.0Good service
Frequently Asked Questions About Best Buy
What products does Best Buy in Chatham specialize in?
Best Buy in Chatham specializes in electronics including computers, mobile devices via Best Buy Mobile, TVs, home theatre, video games, and accessories.
What are the store hours for Best Buy in Chatham?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy in Chatham offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I reserve products online and pick them up at Best Buy in Chatham?
Yes, customers can reserve products online and pick them up in-store.
What payment options are accepted at Best Buy in Chatham?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Does Best Buy in Chatham provide technology repair and protection services?
Yes, in-house Geek Squad Agents can repair problems, protect devices, and offer monthly home or business memberships with extra perks.
Is Best Buy in Chatham accessible for wheelchair users?
Best Buy has wheelchair accessible entrance and parking, though it does not have a wheelchair accessible elevator.
Where is Best Buy located in Chatham?
Best Buy is located at 802 St. Claire St., in Pioneer Square, Chatham, ON, N7L0E8, Canada.
Are there any nearby places to visit before or after shopping at Best Buy in Chatham?
Yes, nearby places include Pioneer Square plaza, Starbucks for coffee, Stacked Pancake & Breakfast House for brunch, and Boston Pizza for casual dining.
How can I access services related to computer repair near Best Buy in Chatham?
Geek Squad offers IT and computer repair services nearby, providing a convenient option for tech support and repairs after visiting Best Buy.