Business Details
About
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Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
550 reviews
5 stars
247
4 stars
166
3 stars
59
2 stars
21
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service and a lack of assistance.
Delivery Issues
Numerous complaints were made regarding delayed or problematic deliveries, with customers expressing frustration over damaged products and poor communication.
Geek Squad Concerns
Many customers expressed dissatisfaction with Geek Squad services, citing ineffective support and issues with warranty claims.
Product Availability
Customers appreciated the variety of products available in-store, but faced challenges with online orders and stock availability.
- IGI need that Comics and games4 days ago5.0Went for a few things tonight all 3 staff members I talked to were amazing especially Lisa, bought a keyboard looked at some stuff for future projects.... Awesome service all Highly recommend
- AHAndrew HainesDec 30, 20255.0Huge shoutout to John and Alicia at Best Buy Mobile. They helped my dad and my girlfriend during an extremely busy holiday rush, and despite the huge volume of customers, they took the time to really help us. They made sure we got the best possible deal on a new phone and even managed to lower my dad’s monthly bill. Their patience, knowledge, and genuine care didn’t go unnoticed. Excellent customer service—thank you both!
- DDDavid DyckDec 1, 20251.0It’s very sad when they admit they made a mistake but they say they can’t fix it
- DMDiane MurrayNov 11, 20251.0Sad when you can not call the chatham store Instead you call 1800 and are on hold for over 40 min. I just want to speak to a repair man . But that wont happen. Looking for better repair places
- MCMichelle CurranOct 27, 20255.0My daughter and her father went to Best Buy today because her computer hasn’t been working. According to her the geek squad department were super friendly and informative. Although, they couldn’t pin point the problem the staff member sent the the laptop elsewhere to ensure that it would be fixed. If you need your devices fixed I would recommend the Geek Squad.
Frequently Asked Questions About Best Buy
What products does Best Buy in Chatham specialize in?
Best Buy in Chatham specializes in electronics including computers, mobile devices via Best Buy Mobile, TVs, home theatre, video games, and accessories.
What are the store hours for Best Buy in Chatham?
Best Buy is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy in Chatham offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, and delivery services.
Can I reserve products online and pick them up at Best Buy in Chatham?
Yes, customers can reserve products online and pick them up in-store.
What payment options are accepted at Best Buy in Chatham?
They accept American Express, Android Pay, Apple Pay, Cash, Financing, MasterCard, and Visa.
Does Best Buy in Chatham provide technology repair and protection services?
Yes, in-house Geek Squad Agents can repair problems, protect devices, and offer monthly home or business memberships with extra perks.
Is Best Buy in Chatham accessible for wheelchair users?
Best Buy has wheelchair accessible entrance and parking, though it does not have a wheelchair accessible elevator.
Where is Best Buy located in Chatham?
Best Buy is located at 802 St. Claire St., in Pioneer Square, Chatham, ON, N7L0E8, Canada.
Are there any nearby places to visit before or after shopping at Best Buy in Chatham?
Yes, nearby places include Pioneer Square plaza, Starbucks for coffee, Stacked Pancake & Breakfast House for brunch, and Boston Pizza for casual dining.
How can I access services related to computer repair near Best Buy in Chatham?
Geek Squad offers IT and computer repair services nearby, providing a convenient option for tech support and repairs after visiting Best Buy.