Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
2,119 reviews
5 stars
865
4 stars
535
3 stars
273
2 stars
114
1 star
332
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised individual employees for their helpfulness and professionalism, there were numerous complaints about poor customer service, including long wait times and unresponsive staff.
Product Knowledge
Several reviews highlighted the exceptional product knowledge of certain employees, particularly in tech departments, while others criticized the lack of knowledge among staff.
Delivery Issues
Multiple customers reported significant problems with delivery services, including incorrect items being delivered and poor communication regarding delivery schedules.
In-Store Experience
Customers expressed frustration with the in-store experience, citing issues such as staff being unapproachable, lack of assistance, and poor store layout affecting accessibility.
Positive Experiences
Despite the negative feedback, many customers shared positive experiences with specific employees who provided excellent service, indicating that there are standout staff members who enhance the shopping experience.
- SES. van Engen4 days ago1.0It shoukd not take over 1.5 hours to add 2 lines to my cellular family plan. I shoukd not have to be quoted several different prices, each higher than the last. I should not have to correct sales staff about the value of a discount by bringing up the Cellular Provider's website - but I did at this Beat Buy location.
- DCDaniel CNov 16, 20251.0the staff REALLY want to help i mustve been approached 10x in 10 mins...to bad nobody has any idea what theyre doing. sold me the wrong keyboard for the tablet i bought in the same transaction, didnt know basic details about the product like memory configurations or cellular capability(tablet) and it took 45 mins to complete a very basic transaction. worst best buy in the province
- SPSean PetrielloNov 11, 20255.0Best place in the GTA in my opinion. The team are professional and genuine to their customers. I hope your store never relocates. I also got my mobile phone here with Moe.
- DBDayle BerezukOct 27, 20255.0Very helpful team members, never any pressure to purchas
- WWWhiteFringeOct 26, 20255.0I visited Best Buy to buy new headphones. An employee named Krutali guided me so well in selecting the right pair that I had a great experience at this location.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Burlington offer?
Best Buy Burlington provides in-store pickup, curbside pickup, and delivery services for customer convenience.
Where is Best Buy Burlington located?
Best Buy Burlington is located at 1200 Brant St., Unit 1, Burlington, ON, L7P5C6, one light north of QEW on Brant St.
What are the regular operating hours for Best Buy Burlington?
Best Buy Burlington is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy Burlington have any special holiday hours?
Yes, Best Buy Burlington has adjusted hours on certain holidays, often opening from 11:00 AM to 6:00 PM or 10:00 AM to 8:00 PM; it is closed on December 25 and January 1.
What types of payment options are accepted at Best Buy Burlington?
Best Buy Burlington accepts American Express, Android Pay, Apple Pay, cash, financing, MasterCard, and Visa.
What kind of products and services does Best Buy Burlington offer?
Best Buy Burlington specializes in computers, mobile devices, TVs, home theatre, video games, and offers Geek Squad services for technology repairs and protection.
Is Best Buy Burlington wheelchair accessible?
Yes, Best Buy Burlington has a wheelchair accessible entrance and parking but does not have a wheelchair accessible elevator.
Can customers recycle electronics at Best Buy Burlington?
Yes, Best Buy Burlington offers electronics recycling services.
Are there any popular restaurants near Best Buy Burlington for dining before or after shopping?
Nearby restaurants include Eggsmart and Stacked Pancake & Breakfast House, where customers can enjoy breakfast or brunch before or after visiting Best Buy.
What nearby stores can I visit along with Best Buy Burlington for kids' clothing and video games?
You can visit Carter's OshKosh for children's clothing and EB Games for video games, both conveniently located near Best Buy Burlington.
Are there any nearby places where I can get coffee or snacks when visiting Best Buy Burlington?
Tim Hortons and Booster Juice are nearby spots where you can grab coffee, donuts, or smoothies during your visit to Best Buy Burlington.