Best Buy Express

4.6
1232 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
25 Peel Centre Dr Unit 608, Brampton, ON
L6T 3R5, Canada

Hours

Reviews

4.6
1,232 reviews
5 stars
1,030
4 stars
90
3 stars
32
2 stars
16
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; while many praised specific employees like Sachin and Mathew for their helpfulness and professionalism, others reported negative experiences with staff, particularly regarding returns and product exchanges.

Product Knowledge

Several customers highlighted the excellent product knowledge of staff members, particularly Sachin and Ray, who provided clear explanations and helped customers make informed decisions.

Sales Experience

Many reviews noted positive sales experiences, with customers appreciating the good deals and promotions offered, especially by Sachin and Preet.

Staff Attitude

While some staff were praised for their friendly and patient demeanor, there were complaints about rudeness and lack of assistance from certain employees, indicating inconsistency in staff attitude.
  • RS
    Rajan singh
    Jan 2, 2026
    1.0
    Worst customer service ever received employee her name param & manger Shehrya she refused to return my product even its not opened i have receipt with me i bought like another store different colour i just wanna exchange the colour she refused that we dont have policy 30 days product exchange i think its its misleading information and ask me more money for exchange for no reason i think better to train employees properly with guidance , very disappointing never recommend to visit back again in future , its better to learn some customer service skills or either closed the store thanks , i attached below the product and receipt as well that she is refusing,
  • AG
    abhishek gupta
    Dec 30, 2025
    5.0
    I had an excellent experience with Ray, the sales executive, while purchasing my iPhone 16 and iPad. He was very knowledgeable about the products and explained all the features clearly, which helped me make the right choice. Ray was patient, professional, and attentive to my needs throughout the process. The entire purchase was smooth and hassle-free because of his great service. I truly appreciate his support and would highly recommend Ray to anyone looking for a great buying experience.
  • SR
    Sriharan Ramajeyam
    Dec 27, 2025
    5.0
    Thank you Mathew for the excellent service and help with our phone.
  • DL
    Damith Lakmal
    Dec 19, 2025
    1.0
    We had a very disappointing experience at Best Buy today. We visited the appliances section with questions about several products and spoke to multiple staff members, but none were able to provide basic information. We were told someone knowledgeable would come to help us, but no one did. After waiting more than 30 minutes, we went to the desk and were told that only two associates were available and they were busy with other customers. It’s extremely frustrating that the entire appliance section was staffed by only two people, while other employees lacked any knowledge about the appliances. “We strongly discourage anyone from buying anything from this place”…!!!
  • RG
    rasberry g
    Dec 11, 2025
    5.0
    Thank you BestBuy Express! Highly recommend going in and asking for Mathew, he was super professional, very helpful and patient with all our questions. He enjoys interacting with his customers and provides exceptional servicre Everything was explained clearly and we left happy and well informed. Shout out to Sachin too for providing additional awesome assistance!!

Frequently Asked Questions About Best Buy Express

What is Best Buy Express and what can I find there?

Best Buy Express is a tech retail store in partnership with Bell Canada, offering the latest technology products alongside services from Bell, Virgin Plus, and Lucky Mobile.

Where is Best Buy Express located in Brampton?

Best Buy Express is located at 25 Peel Centre Dr Unit 608, Bramalea City Centre, Main Door Entrance, Brampton, ON, L6T 3R5, Canada.