Best Buy Express

4.6
766 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
150 Great Lakes Dr Unit 133, Brampton, ON
L6R 2K7, Canada

Hours

Reviews

4.6
766 reviews
5 stars
665
4 stars
28
3 stars
19
2 stars
11
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness and dedication, particularly highlighting employees like Brinder, Aastha, and Ali for providing exceptional service.

Product Availability

Several customers expressed frustration over product availability and misleading information regarding stock, particularly concerning specific items like SD cards.

Store Experience

While some customers enjoyed their shopping experience, others reported issues with staff engagement and service quality, indicating a need for improvement in customer interaction.

Sales Focus

There were mixed reviews about the sales approach, with some customers feeling pressured into phone plan sales rather than receiving assistance for their intended purchases.

Operational Issues

Customers noted inconsistencies with store hours and closing times, leading to wasted trips and dissatisfaction.
  • VV
    Valerie
    3 days ago
    1.0
    Went to get a PlayStation price guarantee refund. The girl at the counter refused. Then said she didn’t know how. Well she ended up doing it anyway and gave me the wrong amount back. When I pointed it out to her, she threw my receipt at me and told me to figure it out myself. Then stood back with her friend on cell phones giggling. When I spoke to the manager, he said I should have told her the first time I was tax exempt. Thing is, I did. But she had an attitude from the start and didn’t listen. Just a terrible experience all around.
  • JM
    Jenny Mercer
    3 days ago
    5.0
    Excellent service from Kyle and Gurpreet
  • RS
    Ravdeep Singh
    Nov 6, 2025
    3.0
    After sales service sub-par
  • MN
    Maala Nair
    Oct 25, 2025
    5.0
    Amazing service from Michelle and Arshad - two beautiful humans who went above and beyond service!!!! Thank you for making my experience awesome and hassle free!!!!
  • KK
    Kulbir Kaur
    Oct 3, 2025
    5.0
    Anmol girl and all staff members at trinity location are very nice good dealing with customer and god bless them

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located in Brampton?

Best Buy Express is located at 150 Great Lakes Dr Unit 133, Trinity Common, Brampton, ON L6R 2K7, Canada.

What are the operating hours of Best Buy Express on weekdays?

Best Buy Express is open from 10:00 AM to 8:00 PM, Monday through Friday.