Best Buy

3.8
1004 reviews

About

Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products. In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Best Buy
202 Bell Blvd., Belleville, ON
K8P5L8, Canada

Hours

Reviews

3.8
1,004 reviews
5 stars
378
4 stars
310
3 stars
143
2 stars
51
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful employees while others reported rudeness and lack of assistance.

Product Availability

Frequent complaints about items being out of stock or misrepresented in advertisements, leading to customer frustration.

Store Environment

Some customers noted a lack of staff presence on the floor, leading to long wait times and difficulty in receiving assistance.

Positive Employee Recognition

Several customers highlighted specific employees for their exceptional service, indicating that individual staff members can significantly enhance the shopping experience.

Warranty Issues

Numerous complaints regarding warranty services and returns, with customers expressing dissatisfaction over the handling of their issues.
  • TT
    Tim
    2 days ago
    1.0
    ⭐ Customer Review I purchased a laptop online from the marketplace seller “Tech Centre Outlet”. Unfortunately, the laptop arrived with a vertical line down the screen. I shipped it back, but the marketplace seller has not responded regarding the refund. I reached out to Best Buy and their support centre, but neither has been helpful. They simply escalate the concern and ask me to wait another three days each time. I made the purchase at the beginning of November, 2025 and now it is the 21st with no resolution. This experience has been very disappointing. I will not do business again with Best Buy or their marketplace sellers, as they are endorsed but not supported when issues arise. I will continue to pursue this matter until I receive my refund.
  • SE
    Steve Eggleton
    4 days ago
    1.0
    Bought Hp laptop on May now in November won't turn and told nothing can be done so I loose obviously there is NO WARRANTY on there products
  • BR
    Big Ryan
    Oct 28, 2025
    5.0
    Visited the Bell Blvd location in Belleville today. Even though the store didn’t have the part I needed, Parker went above and beyond by tracking it down online for me. He was very helpful, knowledgeable, and patient throughout the process. Thanks again, Parker! Highly recommend his assistance.
  • PB
    Peter Baker-Crawford
    Oct 21, 2025
    1.0
    Unless you know exactly what you need and where it is in the store don't waste your time here. Unless this one's different than other stores the only staff you'll encounter are the cashiers who will happily take your money. I don't think I've seen anyone working at these stores for years... they are mostly abandoned warehouses.
  • CW
    creative world
    Oct 3, 2025
    5.0
    Dear Aiden, This was not my first with Belleville best buy, I usually buy stuff from there but, last time staff was so polite, friendly and helpful. As I was not to login my account due to glitch but thank to him, he guided me very well. Thank you so much for your support. Best of luck with your journey with Best buy.

Frequently Asked Questions About Best Buy

What types of products does Best Buy in Belleville specialize in?

Best Buy specializes in electronics including computers, accessories, mobile devices, TVs, home theatre, video games, and more.

What are the store hours for Best Buy in Belleville?

The store is generally open from 10:00 AM to 8:00 PM Monday through Saturday, 11:00 AM to 6:00 PM on Sundays, with some variations on holidays.