Best Buy Express

4.8
573 reviews

About

Electronics StoreCell Phone StoreTelecommunications Equipment SupplierComputer StoreHome Theater Store
Welcome to Best Buy Express, where technology meets connectivity. Our stores across Canada are the result of a strategic partnership between Best Buy and Bell Canada, blending the best in tech retail with cutting edge telecommunications services. Step into our stores to discover the latest tech offerings from Best Buy, complemented by the great services and expertise of Bell, Virgin Plus, and Lucky Mobile.

Location

Best Buy Express
509 Bayfield St Unit 16, Barrie, ON
L4M 4Z8, Canada

Hours

Reviews

4.8
573 reviews
5 stars
526
4 stars
11
3 stars
11
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight exceptional customer service, particularly from associates like Harsh, Sean, and Aman, who are praised for their friendliness, professionalism, and willingness to help customers find the best deals.

Knowledgeable Staff

Customers frequently mention the staff's extensive knowledge about products and plans, which enhances the shopping experience and helps them make informed decisions.

Positive Experiences

The majority of feedback reflects positive shopping experiences, with many customers expressing satisfaction with their purchases and the overall service received.

Recommendations

Many customers recommend the store and specific associates to friends and family, indicating a strong likelihood of repeat business due to the positive interactions.

Areas for Improvement

A few reviews mention a negative experience with a new staff member lacking knowledge and customer service skills, suggesting a need for better training.
  • OP
    Om Patel
    1 day ago
    5.0
    Hy Everyone wanna share a really great experience that me and my family member had today on my purchases. Went to Best Buy Express in mall to get PS5. Initially i had not much knowledge about it and ask HARSH for explaining. Wonder how he had knowledge of everything. Then he explainned me how i can get it for free. Harsh told me i paying a really high price on rogers which i never check as it was on Auto Deposit. I checked and was shocked. Harsh guided me with my new phone and plan. Not just that he had gave me Playstation with for free. Not just that I got my Home internet on really cheap price. Will tell my all friends and family to come and contact him for all the stuff. Thanks Harsh for making my purschase easy and smooth.
  • SP
    Sumayya Patel
    3 days ago
    5.0
    I recently bought an iPhone 17 Pro Max from Best Buy and had an amazing experience! The associate name HARSH helped me was extremely knowledgeable, patient, and made the whole process smooth and stress-free. They explained all the features clearly, helped me compare options, and ensured I left with exactly what I needed. Truly excellent customer service — friendly, professional, and efficient. Thanks to the great team at Best Buy for making this a great purchase experience!
  • MP
    M_Uvesh Patel
    3 days ago
    5.0
    I had an exceptional experience with Harsh at Best Buy. He is truly one of the best salespeople I’ve ever dealt with. From the moment I walked in, Harsh was attentive, knowledgeable, and genuinely focused on helping me find the right product rather than just making a sale.
  • MS
    Milap Shah
    4 days ago
    5.0
    I had an amazing experience at Best Buy thanks to Jil and Harsh. Both of them were extremely helpful, professional, and knowledgeable. They took the time to understand exactly what I needed and guided me with patience and honesty. Jil was friendly and explained everything clearly, making the whole process smooth and stress-free. Harsh was equally supportive and went out of his way to make sure I got the right product and understood how to use it. Their teamwork, communication, and customer service are truly outstanding. Best Buy is lucky to have such dedicated employees! Highly recommended — thank you Jil and Harsh for the excellent service! 🙌
  • RC
    Rodjelyn Casipit
    5 days ago
    5.0
    We would like to thank Sean for a great experience today at Best Buy Express - Georgian Mall. He's nice and will answer everything you want to know - especially best phone deals. Thanks again, come to Best Buy and look for Sean - he's your guy.

Frequently Asked Questions About Best Buy Express

Where is Best Buy Express located in Barrie?

Best Buy Express is located at 509 Bayfield St Unit 16, inside Georgian Mall at Entrance #1, Barrie, ON L4M 4Z8, Canada.

What are the operating hours of Best Buy Express?

Best Buy Express is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.