Business Details
About
Electronics StoreHome Theater StoreCell Phone StoreComputer StoreVideo Game StoreAppliance StoreCamera StoreHome Automation ServiceOffice Supply StoreSchool Supply Store
Electronics store chain specializing in computers and accessories, mobile devices through Best Buy Mobile, TVs and home theatre, video games, and many other product categories. Customers can reserve products online and pick up in-store, or shop online and get free shipping on orders over $35. Best Buy Canada offers a Low Price Guarantee and a wide selection of the latest and greatest tech products.
In-house Geek Squad Agents can take care of any technology issues, whether it’s repairing problems, protecting valuable devices, or providing extra perks with monthly home or business membership.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.7
1,346 reviews
5 stars
543
4 stars
346
3 stars
186
2 stars
67
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff members, particularly highlighting individuals like Ron, Eric, and Omar for their exceptional service.
Product Issues
Several reviews mentioned problems with defective products and poor handling of returns or exchanges, leading to customer frustration.
Staff Training
Multiple customers expressed concerns about the lack of training among staff, resulting in unhelpful or misinformed assistance.
Inconsistent Experiences
While some customers reported excellent service, others had negative experiences, indicating inconsistency in service quality across visits.
Return Policy
Customers frequently criticized the return policy as being overly strict and unhelpful, particularly regarding exchanges and defective items.
- FSFrancisco Santacruz1 day ago5.0Excellent quality service. People qualified for the job. Really impressed and very happy with technicians and customer service. Worth to be a member of Geek Squad Service.
- PTPatricia T3 days ago5.0Stacking washer & dryer purchased and Best Buy had the best price. Fast delivery, set up was quick and the old washer/dryer was taken away. Delivery staff was so pleasant and helpful. Highly recommend Best Buy
- JGJulieta GuerreroNov 15, 20255.0My favourite Best Buy store. I would like to recognized the AMAZING WORK and CUSTOMER SERVICE from two employees from Best Buy Store in Meadowlands (Ancaster) BIG thanks to MADHU :) (for helping me to pick the right iphone + PLAN for me) & HIMANSHI :) (for helping me with the activation and synchronization of my new phone plus phone case and screen protector) both of them were extremely and exceptional attentive they listened to my questions and concerns, responding with patience and knowledge of the product. I had an amazing experience as always at this specific store and this made my day and weekend. Thank you both once again for taking your job serious :)
- WMWinberd MawandaNov 9, 20251.0Went here to buy a new Xbox elite 2 controller, this lady sold me a used controller for the price of a new one, the box was old, and wasn't in plastic wrap, loonlk at all the scratches on it,I got warranty I'm gonna return it!
- RBRIchard Allan ByronOct 22, 20255.0Steve and Todd were both excellent and helped to explain and guide us to the appropriate tv. Who knew there were so many types and features? Steve also was able to show me how to download the Roger’s app to my tv. THANKS Steve. Todd was very patient and knowledgeable. Great service by both and we’ll return again.
Frequently Asked Questions About Best Buy
What types of pickup and delivery services does Best Buy Ancaster offer?
Best Buy Ancaster offers in-store pickup, curbside pickup, and delivery services.
Where is Best Buy Ancaster located?
Best Buy Ancaster is located at 14 Martindale Crescent, unit 1, in the Meadowlands Centre, Ancaster, ON L9K 1J9, Canada.
What are the standard opening hours of Best Buy Ancaster?
Best Buy Ancaster is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Best Buy Ancaster have any special services for tech support and repair?
Yes, Best Buy Ancaster has in-house Geek Squad Agents who provide technology repair services, device protection, and membership perks for home or business tech support.
What payment methods are accepted at Best Buy Ancaster?
Best Buy Ancaster accepts American Express, Android Pay, Apple Pay, Cash, Financing options, MasterCard, and Visa.
Is Best Buy Ancaster wheelchair accessible?
Yes, Best Buy Ancaster has wheelchair accessible entrances and parking, but does not have a wheelchair accessible elevator.
Does Best Buy Ancaster offer free shipping on online orders?
Yes, Best Buy Canada offers free shipping on online orders over $35, with the option to reserve products online for in-store pickup.
What nearby stores can I visit before or after shopping at Best Buy Ancaster?
Nearby stores include Sport Chek for sporting goods and shoes, HomeSense for furniture, Michaels Stores for arts and crafts, and Marshalls for department store shopping.
Are there any nearby dining options around Best Buy Ancaster?
Yes, you can find nearby fast food restaurants such as Harvey's and McDonald's Canada around Best Buy Ancaster for a quick meal before or after your shopping trip.
Can customers shop for sportswear near Best Buy Ancaster?
Yes, customers can visit Sport Chek, which is located nearby and offers sporting goods, shoes, and sportswear.