Best Buy

Reviews

• HA

  Hannah Arroyo

  2 days ago
  5.0
  Jasmine was the sales associate who helped my sister and I with purchasing a new phone. Very kind and patient employee. Incredibly satisfied with her service
• AT

  A- team

  Feb 11, 2026
  4.0
  Friendly and courteous staff at the order pick up desk.
• HA

  Haydar Alattar

  Feb 2, 2026
  5.0
  I love this Best Buy branch, mainly because of two amazing employees. Jasmine, who works in the mobile section, is incredibly smart, kind, and professional. Whenever I have a software issue with a phone I purchased there, I come back to her and she fixes it very quickly. The second person is Angelica from sales. She is extremely professional and clearly has a lot of experience in customer service. Both of them make this location a pleasure to visit.
• LA

  Lisa Westlake Ambassador

  Jan 11, 2026
  5.0
  Five stars is not enough for the incredible experiences I've had at Best Buy in Ajax! The incredible help, the follow through and updates while my home went through some renovation delays, the kindness, the support and the incredible teamwork I've witnessed here are just a few of the wonderful things I've appreciated so much with this store and team! Ken the store Manager, showed me SO MUCH kindness during a difficult time... a complete stranger to me, Ken went out and bought flowers after learning I had lost a pet days before. I did a post on facebook about it at the time, and family and friends couldn't believe the kindness I was shown that day !! -- From there, Fizal has been SO incredibly great to deal with, helping me with TV purchases and delivery delays when my home renovation came to a halt. Fizal has been such a HUGE support even taking time during his days off to follow up with me, providing an update... and on two occasions staying late to help me in the store !! - Naveed and Adam have also been so incredible, kind, and supportive during my visits to the store... Each of these individuals have continued to support and update each other... and I can't believe what a well coordinated, thoughtful, and kindhearted team this is to deal with !! The group has continued to go above and beyond any, and all, expectations !! Most recently we had a new TV installed into a newly built-in TV wall in our basement. Brandon, Daryl and Jerico from Geek Squad couldn't have done a better job getting the TV completely centered into such a precise space !! This team was professional, clean, and careful with the installation... and the gorgeous calibration work and overview to follow was so very much appreciated !! I would highly recommend Best Buy in Ajax and their incredible team for any TV or home purchases and installations !!! THANK YOU ALL so much for your hard work and dedication !! I look forward to all future interactions and purchases with you !!
• PP

  Patel Pratik

  Dec 29, 2025
  5.0
  Amazing customer service by Zubair and Adam. Went above and beyond. 😀