Verizon

4.0
405 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Tulsa for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
4915b E 41st St, Tulsa, OK
74135, United States

Hours

Reviews

4.1
320 reviews
5 stars
198
4 stars
45
3 stars
18
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting employees like Jordan, Thomas, and Ramon.

Long Wait Times

Several reviews mentioned long wait times for assistance, with some customers expressing frustration over delays in service.

Billing Issues

Multiple customers reported confusion and dissatisfaction with billing practices, including unexpected charges and promotional offers that were not clearly explained.

Mixed Experiences

While many customers had positive experiences, there were also significant complaints about rude service and unresolved issues, indicating inconsistency in customer care.
  • AA
    Adams
    Jan 4, 2026
    5.0
    They're super nice and helpful. Always a good experience going in.
  • DO
    Debbie Olandese
    Jan 2, 2026
    5.0
    Tyler was very knowledgeable about the product and was very friendly.
  • ED
    Edgar Delgado
    Dec 31, 2025
    1.0
    Terrible location, my dad went for an upgrade and somehow left with an unneeded new line. The new line also came with and a new service fee and activation fee for his broken old phone. I cancelled the unneeded line but they are still charging the setup fee and activation fee. I would not recommend anyone set foot here.
  • MM
    Matt Munson
    Dec 18, 2025
    5.0
    Jordan Guillic is the best cell phone store rep I've ever had the pleasure of dealing with! Usually I am anxious at the thought of going into a cell phone store to change providers but Jordan was so laid back and made it feel easy. I even came back to the store days later with my family to get them on plans and he made it look easy even though he was on the phone with two different reps at the same time (and my kid was running around the store screaming) trying to address an issue we were experiencing. Jordan got me a great deal and made me feel like we were old friends. If you're in need of Verizon mobile services for any reason, I'd recommend you go see Jordan.
  • RB
    Rebecca Bruce
    Dec 4, 2025
    5.0
    I had the best experience! You have to go work with Jordan! This guy solved every problem I presented. He was very patient, and explained everything thoroughly. I am definitely going to recommend him and his team. Everyone was nice. At the end of my experience I was extremely grateful! You must go see Jordan if you are reading this.

Frequently Asked Questions About Verizon

What are the Verizon Tulsa store's regular business hours?

The Verizon Tulsa store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.

What brands does the Verizon store in Tulsa offer?

The store offers products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.