Geek Squad

Reviews

• BP

  Brice Pope

  Jun 12, 2025
  1.0
  Kept me online an hour fooling around with computer and then abruptly ended session without even a goodbye. needless to say no repair and no options for repair. Was fixed in less than 5 minutes online with apple. program best buy sold me was the issue.. Good job all around only not!. no more money from me!
• NN

  Noelle

  Jan 24, 2025
  1.0
  Awful experience. I came in to get car radio installed since it was free for I spent so much. After the appointment I noticed my dash was loose and they had lost a plastic piece that hid a screw on my dash and now I have a hole in my dash that things can fall into. I told them they lost the piece so they had me come back to review the video. They claimed they couldn’t see the dash but then proceeded to say the worker didn’t get close to it. Which makes no sense if like they said “the video didn’t have right angle to see that area”. The worker also either stole or threw away the only thing I had sitting on my dash cup holder. They told me to called customer service to which they told me they can’t do anything since they aren’t the store I brought it to and said the store (Tulsa hills geek squad) is the one responsible for replacing my piece. I’ve now been on hold about 5 different times for 20 mins and it keeps getting hung up. Totally unprofessional and I wish I never spent my money on the radio.
• SS

  Stacey Stoneman

  May 13, 2023
  5.0
  Although it took a bit they did get my ipad covered nicely
• RR

  Rose

  Dec 27, 2022
  5.0
  I just wanted to shout out to the Geek Squad, Aiden, Corey, and Cody for helping me out with my computer crashing and helping me replace it with a more reliable computer. They were awesome and very helpful, friendly, and had me smiling. Reach out to them they will help you out. Plus they deserve applause for all their good work. You rock guys!
• RM

  Rudy Moreno

  Jan 16, 2022
  1.0
  Set an appointment that described my problem with my Xbox went to the appointment said they didn't fix that great waste of time

Frequently Asked Questions About Geek Squad