Feedback on customer service is mixed; while some employees received high praise for their helpfulness and friendliness, others were reported as rude or unhelpful.
Product Availability
Customers appreciated the variety of products available, but there were complaints about inventory issues and incorrect information regarding product availability.
Online Ordering Issues
Several customers experienced problems with online orders, including delays and incorrect fulfillment, leading to frustration.
Store Environment
The cleanliness and organization of the store received positive remarks, but some customers noted issues with staff engagement and responsiveness.
JA
Jonathan Alsup
3 days ago
1.0
Can't get tech help without an appointment. 1 employee in Geek Squad. Easily the worst best buy i have ever been to.
JA
Just Alex
Jan 2, 2026
1.0
Beyond irate. I ask an employee where the trading cards are and he lied straight to my face telling me they were all up front with customer service. I go up front and nothing is up front I walked all over then I see the emplyee with a group of customers with their hands piled with boxes of trading cards from the back. The employees got a scam running and purposefully stopped and redirected me to a different area just long enough for his buddies to grab them all.
BG
Bruce Goodman
Dec 31, 2025
5.0
Easy on line ordering. Then park and go in or curbside. Always good specials on audio and video equipment. Good on computer cables and parts
JS
Janene Scholz
Dec 30, 2025
5.0
Happy they keep instax film in stock. In and out but today I had an amazing experience with their employee Bridgett. She’s incredibly capable and friendly. And I absolutely loved her Snoopy art. 10/10 would come back for the Snoopy art.
ZZ
Zozo
Dec 30, 2025
5.0
Best Buy is really the best! The workers are super helpful and understanding! It's clean and they always have the things I need.
What products and services does Best Buy in Tulsa offer?
Best Buy Tulsa offers TVs, computers, appliances, and more, along with expert advice, same day pickup, and Geek Squad support.
What are the operating hours of Best Buy at 5520 E Skelly Dr, Tulsa?
The store is open Monday to Friday from 10 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 8 PM.
Does Best Buy Tulsa provide curbside pickup?
Best Buy Tulsa offers curbside pickup services for your convenience.
Can I get my electronics repaired at Best Buy Tulsa?
Yes, Best Buy Tulsa offers repair services through their Geek Squad.
What payment methods are accepted at Best Buy Tulsa?
Best Buy Tulsa accepts checks, debit cards, and does not require cash only payments.
Do I need an appointment to visit Best Buy Tulsa?
No, appointments are not required to shop or receive services at Best Buy Tulsa.
Is there an option for in-store shopping at Best Buy Tulsa?
Yes, in-store shopping is available at Best Buy Tulsa.
What nearby places can I visit when shopping at Best Buy Tulsa?
Nearby, you can visit the Geek Squad for tech repairs and support, SKECHERS Warehouse Outlet for shoes and retail shopping, and Cost Plus World Market for furniture and home goods.
How can Geek Squad near Best Buy Tulsa assist customers?
Geek Squad provides mobile phone services, telecommunications support, and IT/computer repair services, complementing Best Buy's offerings.
Are there any hotels close to Best Buy Tulsa for out-of-town customers?
Yes, La Quinta Inn & Suites Tulsa Central is nearby, offering convenient lodging for visitors shopping at Best Buy.