Business Details
About
Electronics StoreComputer Repair ServiceCell Phone Repair ShopApple
Visit the Apple Store to shop for iPhone, Mac, Apple Watch, iPad and more. Our Specialists will answer your questions and get you set up. Or get technical support at the Genius Bar.
Details
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.7
1,290 reviews
5 stars
666
4 stars
173
3 stars
103
2 stars
53
1 star
295
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.
Repair Issues
Numerous reviews highlighted problems with repair appointments, including delays, miscommunication, and inadequate assistance.
Staff Knowledge
While some staff were praised for their knowledge and helpfulness, many customers experienced a lack of expertise among employees.
Store Experience
The store environment received mixed reviews, with some customers enjoying the ambiance while others noted issues with cleanliness and accessibility.
- KHKimberly HessJan 1, 20264.0Clean friendly lots of great verity for everyone. Clean bathrooms.
- RORhiz OmeDec 31, 20254.0Depends a lot on who helps you at the Genius bar. Overall most have been helpful and friendly.
- WDWyatt DavidsonDec 30, 20255.0Bought a new iPhone today, Sebastian was absolutely amazing, stayed next to me walking me through the entire setup process. Extremely friendly and great customer service.
- LMLogan MooreDec 17, 20251.0Bought a phone here yesterday, and they signed me up for 2 Apple subscriptions without my consent or approval. Luckily I spotted the email saying that I was signed up and was able to cancel both before I got charged for them.
- CScristian segoviaDec 13, 20251.0Set up an appointment for a screen waitied 5 hrs for getting if fixed. Not sure why making an appointment and had to wait for a 30 minutes repairs 5 hrs plus Customer service just kept saying wait till completion time 530pm and now waited 30 minutes for the cell to be given Really bad service .. so many people working so little help.
Frequently Asked Questions About Apple Woodland Hills
What products can I find at Apple Woodland Hills?
You can shop for iPhone, Mac, Apple Watch, iPad, and more at Apple Woodland Hills.
Does Apple Woodland Hills offer technical support?
Yes, technical support is available at the Genius Bar inside Apple Woodland Hills.
What are the regular opening hours for Apple Woodland Hills?
Apple Woodland Hills is open Monday through Thursday from 10 AM to 8 PM, Friday and Saturday from 10 AM to 9 PM, and Sunday from 12 PM to 6 PM.
Is Apple Woodland Hills open on holidays?
Apple Woodland Hills is closed on November 27 and December 25, 2025, but has special holiday hours on other dates.
Can I get my Apple products repaired at Apple Woodland Hills?
Yes, Apple Woodland Hills offers repair services including support at the Genius Bar.
Does Apple Woodland Hills provide in-store shopping and pickup options?
Yes, customers can shop in-store and use in-store pickup services at Apple Woodland Hills.
What payment methods are accepted at Apple Woodland Hills?
Apple Woodland Hills accepts payments via debit cards and mobile NFC payments.
Is there free Wi-Fi available at Apple Woodland Hills?
Yes, free Wi-Fi is available for customers at Apple Woodland Hills.
Are there any restaurants near Apple Woodland Hills where I can eat before or after my visit?
Yes, nearby restaurants include Oh K-Dog & Egg Sandwich, Ruby Thai Kitchen, and Akira Sushi & Ramen Woodland, offering a variety of dining options after your visit.
Where can I find other shopping options near Apple Woodland Hills?
Nearby shopping options include Nine West for shoes, Ann Taylor for clothing, and the LEGO Store Woodland Hills Mall for toys and hobbies.
Are there any beauty or wellness services close to Apple Woodland Hills?
Yes, Spa Avalon Nails is located nearby if you're interested in beauty and spa services.