Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Stillwater, OK.
Visit our Verizon Store in Stillwater for all your latest mobile, 5G home internet, or business needs. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Helpful Staff
Some employees received praise for their helpfulness and knowledge, providing excellent service to customers.
Inconsistency
There were mixed reviews regarding service quality, with some customers having positive experiences while others faced significant issues.
Long Wait Times
Several reviews mentioned long wait times and inefficiencies in service, leading to customer frustration.
Communication Issues
Customers expressed concerns about communication barriers and misunderstandings regarding promotions and services.
MC
Monica Castrillon
Dec 10, 2025
1.0
Creo que una estrella es mucho para calificar este
Mi experiencia en la tienda Verizon de Stillwater fue muy negativa. Sentí que, por no hablar inglés con fluidez, no recibí la atención adecuada ni el apoyo necesario. Me pareció que algunos empleados no mostraron disposición para ayudarme ni para comunicarse de manera clara, lo cual me hizo sentir ignorado y frustrado.
Ojalá la tienda mejore su atención hacia clientes que hablan otros idiomas y brinde un trato más respetuoso e inclusivo
KH
Kristen Howay
Nov 8, 2025
1.0
Sales associates vibe was off. I was asking about purchasing a new iPhone and he was acting like he was doing me some kind of personal favor. Quit show boating and do your job bro.
JC
Joel Cashiola
Oct 16, 2025
1.0
This place is an absolute joke! The employees are rude, unprofessional, and could care less about you. Don’t even waste your time going here, go buy your new phones at Best Buy, they were a lot more helpful and professional. Verizon should be ashamed of themselves with this pathetic store.
CG
Christopher Gallardo
Sep 6, 2025
1.0
Sent a bill and I didn't sign up with them
TH
Todd Hovis
Nov 17, 2023
4.0
Just wish I could talk to a actual in store person. Been customer service and retail for a long time . People don't realize how important person to person contact can mean to another. But in general pretty good but no .but not 4 star.