Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreVideo Game StoreHome Theater StoreCell Phone Accessory Store
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
1,096 reviews
5 stars
565
4 stars
262
3 stars
125
2 stars
44
1 star
100
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including unhelpful staff, lack of communication, and rude interactions.
Staff Attitude
While some employees were praised for their helpfulness, many reviews highlighted a lack of engagement and professionalism among staff, with reports of employees being distracted or unapproachable.
Product Availability
Customers frequently noted issues with product availability, including out-of-stock items and unfulfilled online orders, leading to frustration.
Store Cleanliness
Several reviews mentioned unsanitary conditions in the store, particularly in the restrooms, which detracted from the overall shopping experience.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service and assistance.
- FSFrank ShipleyNov 16, 20252.0I have always had good luck at Best Buy. I ordered a blue tooth speaker online. Open box in "excellent" condition. It arrived on time and when I opened the package, I noticed that it had several stickers on the box. I paired it with my phone to test it. It was supposed to be a birthday present in 3 days. As soon as it came on I could tell it had a blown, buzzing speaker. It was obviously never tested. It still had the previous owners name for it in the app. Didn't have time to return and get another one in time for the birthday, so we drove an hour one way to our nearest Best Buy store. Had to exchange it for a new one. $30 higher plus time and fuel. My "excellent" condition speaker wound up costing me more than if I'd bought new to begin with. From the stickers all over the box, I don't think I was the 1st one to return it. Come on Best Buy. Can you not test a product before you rate the condition as excellent and send it out ? Not happy with this Best Buy experience !
- ECEverett CoxNov 5, 20255.0Great
- JWJohn WintersOct 13, 20254.0Prices are typical of most BestBuy stores.
- SBSam BenhamOct 4, 20255.0Courteous and helpful
- ASAndrew SetterAug 23, 20251.0I went to their Geek Squad to process an approved exchange, and instead of swapping a like-for-like system, they charged me the difference in price from when I had purchased it originally. This, I later learned, is described in the fine print of their Protection Policy, but I had to learn this from the store manager in Tulsa. The GS rep and his manager explained nothing, other than to say “that’s how we do it.” When I asked for any of this in writing, the manager gave me palm-up t-pose shrug and said “I’ve got nothing for you.” How about some empathy, or at least a modicum of customer service? The manager at Tulsa was more than happy to point out the ToS, as well as to explain additional options. Do yourself a favor - make the drive to Tulsa, or OKC. Avoid the Stillwater location if you can at all help it. Thanks to the experience in Tulsa, I have decided I will continue to shop at Best Buy, but will never again bother with team no-help in Stillwater.
Frequently Asked Questions About Best Buy
What products can I find at Best Buy in Stillwater, OK?
Best Buy offers a wide range of products including TVs, computers, appliances, cameras, video games, home theater equipment, and cell phone accessories.
What are the opening hours for Best Buy at 1940 N Perkins Rd?
Best Buy is open Monday through Saturday from 10:00 AM to 9:00 PM and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy in Stillwater offer in-store pickup or curbside pickup services?
This Best Buy location offers in-store pickup but does not support curbside pickup at this time.
Can I get repair services or Geek Squad support at Best Buy in Stillwater?
Yes, Best Buy provides repair services and Geek Squad support to assist customers with their electronic devices.
What payment methods are accepted at Best Buy Stillwater?
Best Buy accepts debit cards and checks and does not require cash-only payments.
Is there an option to recycle electronics at Best Buy Stillwater?
Yes, Best Buy offers electronics recycling services to help customers dispose of their electronic waste responsibly.
Which nearby places can I visit before or after shopping at Best Buy?
Nearby places include HOTWORX yoga studio and gym for fitness, Aspen Coffee Company for coffee and food, and Texas Roadhouse for steakhouse dining.
Are there any banks near Best Buy Stillwater for convenient financial services?
Yes, IBC Bank and Western Union are nearby for banking and financial service needs.
Where can I get eyewear or optometrist services near Best Buy?
Eyemart Express and EYE DOC Stillwater are nearby options for retail eyewear and professional optometrist services.
Are there places nearby to relax or pamper myself after shopping at Best Buy?
Yes, Top Nails and Spa offers nail and beauty services, and Touch of Bronze Tanning Salon provides tanning services close to Best Buy.