Business Details
4901 N Kickapoo Ave, Shawnee, OK
74804, United States
Certified by Verizon • Feb 22, 2026
(405) 432-1070
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/shawnee-2-ok
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at
Shawnee, OK 74804
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.6
239 reviews
5 stars
197
4 stars
16
3 stars
7
2 stars
6
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Haven, Shauna, and Miranda.
Store Experience
Customers appreciated the quick service and pleasant atmosphere of the store, often noting the cleanliness and efficiency of the staff.
Issues with Fees
Several reviews highlighted concerns about unexpected activation fees and billing issues, particularly due to the store being a third-party vendor.
Mixed Reviews
While many had positive experiences, some customers reported poor service and dissatisfaction with how their issues were handled.
- THTim HartlaubFeb 6, 20265.0Terrific experience, highly recommended the Verizon store in Shawnee mall
- LCLayton CannonFeb 5, 20265.0Great service Awesome staff
- KKKatieJan 15, 20265.0Misty is a doll, she was so sweet and helpful!! There was apparently a nationwide outage, while we were trading in our phones. She was also the only employee on, so I assume they are short staffed while this was happening, but she handled it like a champ all by herself, she is equivalent to a whole team. Thank you again, Misty!!!!
- JRJean RamseyOct 6, 20255.0The guy at the store was great! He help us on everything!
- WHWes HanebergOct 5, 20255.0Verizon has amazing service and I’m planning on switching back but I do not want post paid I want prepaid my question is can this location help with the setup process for prepaid services?
Frequently Asked Questions About Verizon
Where is the Verizon store located in Shawnee, OK?
The Verizon store is located inside Shawnee Mall at 4901 N Kickapoo Ave, Ste 1724, Shawnee, OK 74804.
What are the operating hours of the Verizon store at Shawnee Mall?
The store is open Monday through Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which Verizon brands and products are available at this location?
This location offers Verizon Wireless services and mobile devices from brands like Samsung, Google, Apple, Motorola, and LG, including smartphones, tablets, smartwatches, and accessories.
Does the Verizon store at Shawnee Mall offer in-store pickup services?
Yes, the store provides in-store pickup for your convenience.
What payment options are accepted at the Verizon Shawnee location?
They accept American Express, Cash, Discover, Mastercard, and Visa for payments.
How can I schedule an appointment or manage my Verizon service for the Shawnee store?
You can use the My Verizon app available on the Apple App Store or visit the quick scheduling link provided by the store.
What is the contact phone number and email for the Verizon store at Shawnee Mall?
You can reach them by phone at +1 405-432-1070 or email at shawnee2.ok@russellcellular.com.
Are there other mobile phone stores near the Verizon location in Shawnee Mall?
Yes, nearby mobile phone stores include T-Mobile and Express Phone Repair, which offer alternative wireless and repair services.
What shopping options are available around the Verizon store inside Shawnee Mall?
Customers can explore nearby stores such as Journeys, Victoria's Secret, Dillard's, JCPenney, and Buckle for clothing, shoes, and accessories before or after visiting the Verizon store.
Are there dining options close to the Verizon store in Shawnee Mall?
Yes, nearby restaurants include Santa Fe Cattle Company, Big J's BBQ, Rialto Pizzeria, and Sakura for a variety of dining experiences after shopping.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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