Business Details
4420 N Kickapoo Ave, Shawnee, OK
74804, United States
Certified by Verizon • Feb 22, 2026
(405) 275-6284
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/shawnee-ok
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 4420 N Kickapoo Ave in Shawnee, OK 74804
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.3
196 reviews
5 stars
148
4 stars
13
3 stars
6
2 stars
4
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lauryn, Jim, and Jesse.
Store Management
Feedback highlighted issues with management, including understaffing and poor customer handling, leading to long wait times and unresolved issues.
Product Knowledge
Several reviews noted that employees demonstrated good product knowledge and were able to assist customers effectively with their needs.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, including hidden fees, lack of assistance, and poor service during busy times.
- MPMikayla Paison2 days ago5.0Great experience, very quick and efficient. Down to earth and friendly staff were engaging the whole time and made sure I understood the product. Madison and Nate were very helpful and would recommend this store to friends and family.
- SGSherry GibsonJan 26, 20265.0Madison and Nate were very helpful. They went above and beyond to get what I was looking for. I will be recommending them to friends.
- AGAbaigeal GillespieJan 12, 20265.0I received the best service here! Any questions I had were answered and explained, and the issues I was experiencing were resolved with efficiency and ease!
- SVScott VanScoyocDec 31, 20254.0Employee was nice. very small store.
- MCMarcy ConradySep 16, 20255.0I needed to update my phone, and the staff walked me thru this, sending me home with a more ‘up to date’ phone, which I cannot navigate easily. No instructions included. I went back a couple days later. The worker behind the counter fixed whatever was wrong, which I appreciate, yet a simple set of instructions on how this phone works would have been grand two weeks ago when I got the phone. Still can’t figure out how to navigate it. Again, no instructions included. Why? It serves no purpose if I can’t do what I need to do with it. I’m 67 and am willing to learn.
Frequently Asked Questions About Verizon
What brands of smartphones and devices are available at Verizon Shawnee?
Verizon Shawnee offers devices from Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon Shawnee?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Shawnee offer in-store pickup services?
Yes, in-store pickup is available at Verizon Shawnee for your convenience.
What types of payment are accepted at Verizon Shawnee?
Verizon Shawnee accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is the store accessible for wheelchair users?
Yes, Verizon Shawnee has a wheelchair accessible entrance.
How can I schedule an appointment or service with Verizon Shawnee?
You can schedule services via the My Verizon app or by visiting their quick link website for scheduling.
What types of wireless and home services does Verizon Shawnee offer?
They offer wireless service, mobile service, home phone service, and home internet.
Are there nearby places where I can grab a meal after visiting Verizon Shawnee?
Yes, RibCrib BBQ - Shawnee and Rib Crib BBQ & Grill are nearby barbecue restaurants where you can enjoy a meal after your visit.
Where can I find other mobile phone stores near Verizon Shawnee?
Nearby mobile phone stores include another Verizon location and Russell Cellular, which also offers electronics and phone products.
Are there any nearby places to relax and get pampered near Verizon Shawnee?
Yes, Lifestyle Nails & Day Spa and Nail Spa are nearby beauty salons and spas where you can relax and enjoy some pampering.
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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