Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Sand Springs store today.
Location
Cricket Wireless Authorized Retailer
250 S Highway 97, Sand Springs, OK
74063, United States
Hours
Reviews
3.9
146 reviews
5 stars
83
4 stars
17
3 stars
15
2 stars
8
1 star
23
- AHamanda homchanhApr 7, 20245.0I went to cricket in Sand springs today to get a new phone and the sales person was Tyger S. She was so very helpful and very kind !!!!! She helped me pick a phone that was suitable to my needs and was very patient with me.
- LBLuke BenoitJul 9, 20211.0Went into this store to resolve a WiFi router issue that we had purchased from them a month ago. We had previously spent an hour on the phone with customer service. So we decided to go into the store and they said all of our data had been used for the month. Not very likely as we use an average of 25 gigs out of 100 per month. Also to prove my point I got onto the Cricket app and showed them my data usage. The app said I had used 25 gigs this month. Well below the 100 we paid for. The app also stated that I had 0 gigs left at the top??? but only used 25. I asked the associate at the counter to show me my usage. She said they have no way of seeing that. She said all they can see is the total amount used. I showed her my Cricket app and my gfs Cricket app and both say that there is 75 gigs left, but she said that is not admissable to prove the usage. So as far as I can tell it appears that if their software/network malfunctions there is no legal way to prove or resolve the issue with them without just paying them for more data that they can't track. I am very disappointed with the customer service I received from this location and the attitudes of the employees working. This was not an issue of money as we were overpaying so that we would not experience service interruption. I will be taking my device and payments somewhere else from now on. I've been a Cricket customer since 2007 with 3 lines and am completely disappointed that they can't track data usage in any way shape or form according to the customer service representatives. I would think this would be great for a lawyer to get involved with. Not sure, but I can't imagine not keeping records/data of usage would be legal. Any lawyers out there wanna take a stab? Anywho. I will be gladly taking my service elsewhere. Good luck and good riddance!
- BSBraylan SayreSep 29, 20205.0Great customer service, extremely affordable and very knowledgeable! Great job!
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What services does Cricket Wireless Authorized Retailer in Sand Springs offer?
Cricket Wireless Authorized Retailer provides customizable cell phone plans with unlimited talk, text, and data, and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Sand Springs?
The store is located at 250 S Highway 97, Sand Springs, OK 74063, United States.
What are the store hours for Cricket Wireless Authorized Retailer in Sand Springs?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Cricket Wireless Authorized Retailer require an annual contract for their cell phone plans?
No, Cricket offers cell phone plans with no annual contract.
How can I contact Cricket Wireless Authorized Retailer in Sand Springs?
You can call them at +1 918-514-0055.
Can I visit Cricket Wireless Authorized Retailer online?
Yes, their website is https://www.cricketwireless.com/stores/ok/sand-springs/250-s-highway-97.
Are there grocery stores near Cricket Wireless Authorized Retailer in Sand Springs?
Yes, Cash Saver grocery store is nearby where you can shop before or after your visit to Cricket Wireless.
Where can I find ATM services near Cricket Wireless Authorized Retailer?
The Exchange Network has multiple ATMs near Cricket Wireless Authorized Retailer, which can be convenient for withdrawing cash.
What medical facilities are located near Cricket Wireless Authorized Retailer in Sand Springs?
Nearby medical facilities include St. John Health System Inc., Ascension St. John Urgent Care, Omni Medical Group, and Ascension Medical Group St. John Sand Springs for various healthcare needs.
How can nearby healthcare providers benefit customers visiting Cricket Wireless?
Customers can conveniently access healthcare services at nearby clinics and hospitals such as St. John Health System Inc. and Omni Medical Group during visits to Cricket Wireless in Sand Springs.