Cricket Wireless Authorized Retailer

Reviews

• MK

  Matt Killion

  Nov 7, 2025
  5.0
  These folks got right on my problem and had a new phone on the way in 30 minutes. I'm very satisfied with the service.
• KP

  Kelly “Stronghawk” Porter

  Jun 29, 2023
  1.0
  Last time I was there somebody thought it was okay for them to get a phone on through my financing my daughter's mother everybody seems to be okay with that employees included and then I asked the young man to sign me up for the affordable connectivity program in the young man told me know I seen him just the other day and because of my disability of having post-traumatic stress disorder I don't like confrontation that is just rude. To continue this review I have just discovered that the finance company they signed me up with to purchase my phone they have a 3-month plan which is acceptable and they have a 12 month plan that is the lady that signed me up to lease my phone told me I was on the 3 months because I asked for the 3-month but in actuality it was a 12-month plan the only way to get the 3-month plan is to call I'm paying nearly $700 for a phone they sell at Walmart for $100 and they're giving away the same phone to customers who sign up with I've been a cricket customer for at least 4 to 5 but yet they want me to pay $700 for $1 phone that is outdated it's not even a and when I called progressive leasing and cricket everyone's apologizing but no one's trying to correct the I went into the store this last week the lady that signed me up with the progressive leasing left as soon as I and the young man that did not sign me up for the ACP program acts like that are not disabled people who need this ACP program available and when I asked for the regional managers number and the new young man act like we don't have a regional manager we only have a area manager. You know what I was speaking of long story short I never got that reasonable manager's number and no one has contacted me I even had to call another store that said they would contact me today once again another
• BI

  Burl Faulk II

  Jan 11, 2020
  5.0
  Not pleased with total staff, one sweet little blonde lady working there reminds you the customer is still King.. She should be the store manager, her knowledge alone should dictate that...
• MC

  Mindi Crooks

  Jan 7, 2019
  5.0
  Great experience changing over my provider. The staff took time to explain everything in detail. Have not had any issues since joining. My bill is always what it was quoted, no surprise charges.
• SR

  Squirl R.

  Jun 3, 2018
  1.0
  Started out as a good store but some of the employees they've hired are LAZY they do not want to help you with anything. If you are looking for a good wireless store look elsewhere.

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