Business Details
2720 N 14th St, Ponca City, OK
74601, United States
Certified by Verizon • Feb 22, 2026
(580) 765-3780
Certified by Verizon • Feb 22, 2026
https://www.russellcellular.com/store-locations/ponca-city-ok
Certified by Verizon • Feb 22, 2026
About
Certified by Verizon • Feb 22, 2026
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2720 N. 14th St in Ponca City, OK 74601
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Certified by Verizon • Feb 22, 2026
Hours
Certified by Verizon • Feb 22, 2026
Reviews
4.2
167 reviews
5 stars
111
4 stars
25
3 stars
4
2 stars2
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Kelly, Logan, and Cassie providing exceptional service.
Staffing Issues
Several reviews highlighted problems with understaffing, leading to long wait times and delays in service, which frustrated customers.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including unhelpful staff and unresolved issues.
Store Environment
Customers noted the store's physical conditions, including a lack of seating and visibility issues, which contributed to dissatisfaction.
- DBDan BathurstDec 19, 20255.0Helpful, answered questions, helped sync new phone with vehicle
- BLBrent LynnOct 9, 20251.0Unknowledgable staff that doesn't want to help, just wants to argue and be as unhelpful as possible. I pay these people over two hundred bucks a month and they act like it's a chore to do their jobs. I need help with my phone and these people are unwilling or incapable.
- LLLarry LakeSep 25, 20224.0I don't know a lot about the business. I did some work there and the people were very nice
Brand Certified Facts from Verizon
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Certified February 22, 2026Yext Knowledge Graph
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