Best Buy

4.2
2216 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreVideo Game StoreHome Theater StoreCell Phone Accessory Store
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
9055 N 121st East Ave, Owasso, OK
74055, United States

Hours

Reviews

4.2
2,216 reviews
5 stars
1,285
4 stars
505
3 stars
184
2 stars
72
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Jorge and Gabby for their exceptional service.

Product Knowledge

Several reviews noted that employees demonstrated good product knowledge, assisting customers effectively in finding the right items.

Checkout Experience

Customers expressed frustration with long wait times at checkout and issues with the checkout process, indicating a need for improvement in staffing during busy times.

E-Waste Fees

Some customers criticized the high fees for recycling electronics, suggesting that it discourages responsible disposal.

Mixed Experiences

While many had positive experiences, others reported poor service, lack of assistance, and issues with returns, indicating inconsistency in customer experiences.
  • MM
    Marcus M
    5 days ago
    2.0
    When you buy a screen protector and case from Best Buy for a new iPhone, Best Buy will not put it on for free. They will however charge $8 if you'd like them to install what you just bought. When you spend $100 on a screen protector and case, I feel this location should do what every other location i've been to does; install a screen protector...
  • SD
    Sarah Daukei
    Nov 11, 2025
    5.0
    What would have been a stressful and awful day turned out to be amazing thanks to Best Buy and its employees! My husband and I had to be in Best Buy for 4+ hours due to data transfer issues. However we experienced some of the best service ever in that long amount of time! Shout out to Shay, Jimmie, and Michael! Those three were absolutely golden and made the day so much easier!! 10/10 we will be shopping at this specific Best Buy for all of our tech needs!!
  • JB
    Justin Bellatti
    Nov 10, 2025
    5.0
    Had my dash cam installed by Ronnie. He did a great job and was a real professional. I appreciated the great service!
  • TH
    Travis Harris
    Nov 10, 2025
    1.0
    Customer service is absolutely atrocious can't even talk to a person when you call the store to make sure that you don't waste your time driving somewhere only for them to be 3 weeks out or not have time or the pricing to be outrageous fix your call system to where people are actually able to talk to a person not a computer system that doesn't understand
  • KK
    KalXIV
    Nov 2, 2025
    3.0
    Great service. Although they charge 30$ to recycle PER TV you bring them. Real shame since e-waste is atrocious for the environment. Disposing of it responsibly should be incentived not heavily fined. Otherwise you encourage bad behavior like dumping e-waste in the regular trash.

Frequently Asked Questions About Best Buy

What products can I shop for at Best Buy in Owasso?

You can shop for the latest TVs, computers, tablets, appliances, and smart home technology at Best Buy in Owasso.

What are the store hours for Best Buy in Owasso?

Best Buy in Owasso is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.