Many customers praised the helpfulness and professionalism of staff, particularly highlighting individuals like Jorge and Gabby for their exceptional service.
Product Knowledge
Several reviews noted that employees demonstrated good product knowledge, assisting customers effectively in finding the right items.
Checkout Experience
Customers expressed frustration with long wait times at checkout and issues with the checkout process, indicating a need for improvement in staffing during busy times.
E-Waste Fees
Some customers criticized the high fees for recycling electronics, suggesting that it discourages responsible disposal.
Mixed Experiences
While many had positive experiences, others reported poor service, lack of assistance, and issues with returns, indicating inconsistency in customer experiences.
MM
Marcus M
5 days ago
2.0
When you buy a screen protector and case from Best Buy for a new iPhone, Best Buy will not put it on for free. They will however charge $8 if you'd like them to install what you just bought. When you spend $100 on a screen protector and case, I feel this location should do what every other location i've been to does; install a screen protector...
SD
Sarah Daukei
Nov 11, 2025
5.0
What would have been a stressful and awful day turned out to be amazing thanks to Best Buy and its employees! My husband and I had to be in Best Buy for 4+ hours due to data transfer issues. However we experienced some of the best service ever in that long amount of time! Shout out to Shay, Jimmie, and Michael! Those three were absolutely golden and made the day so much easier!! 10/10 we will be shopping at this specific Best Buy for all of our tech needs!!
JB
Justin Bellatti
Nov 10, 2025
5.0
Had my dash cam installed by Ronnie. He did a great job and was a real professional. I appreciated the great service!
TH
Travis Harris
Nov 10, 2025
1.0
Customer service is absolutely atrocious can't even talk to a person when you call the store to make sure that you don't waste your time driving somewhere only for them to be 3 weeks out or not have time or the pricing to be outrageous fix your call system to where people are actually able to talk to a person not a computer system that doesn't understand
KK
KalXIV
Nov 2, 2025
3.0
Great service. Although they charge 30$ to recycle PER TV you bring them. Real shame since e-waste is atrocious for the environment. Disposing of it responsibly should be incentived not heavily fined. Otherwise you encourage bad behavior like dumping e-waste in the regular trash.
What products can I shop for at Best Buy in Owasso?
You can shop for the latest TVs, computers, tablets, appliances, and smart home technology at Best Buy in Owasso.
What are the store hours for Best Buy in Owasso?
Best Buy in Owasso is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Owasso offer same-day pickup or delivery services?
Yes, Best Buy Owasso offers same-day pickup and curbside service, along with delivery options to make shopping easy.
Can Geek Squad help with setup, installation, or repair at Best Buy Owasso?
Yes, Geek Squad provides setup, installation, repair, and product support services at Best Buy Owasso.
What payment methods are accepted at Best Buy Owasso?
Best Buy Owasso accepts debit cards and checks, does not require cash only, and does not require appointments for purchases.
Does Best Buy Owasso offer electronics recycling services?
Yes, Best Buy Owasso has electronics recycling services available for customers.
Where is Best Buy Owasso located?
Best Buy Owasso is located at 9055 N 121st East Ave, Owasso, OK 74055, USA.
What nearby dining options can I visit before or after shopping at Best Buy Owasso?
Nearby dining options include Carl's Jr., Jersey Mike’s Subs, Wafu Japanese Restaurant, Freddy's Frozen Custard & Steakburgers, Baja Jack’s Burrito Shack, and Waldo’s Chicken & Beer, offering a variety of fast food, Asian, Mexican, and American cuisine.
Are there any nearby beauty or personal care salons near Best Buy Owasso?
Yes, nearby salons include Sport Clips Haircuts of Owasso, Cali Pro Nail, Fantastic Sams Cut & Color, and Sports Clips, offering haircuts, nail, and beauty services.
Which nearby stores offer clothing and accessories close to Best Buy Owasso?
Nearby clothing and accessories stores include Beau & Arrow, Claire’s, and Men’s Wearhouse, providing a range of fashion options.