Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Oklahoma City for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
290 reviews
5 stars
157
4 stars
34
3 stars
19
2 stars
18
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; while some employees received praise for their friendliness and efficiency, others were criticized for being unhelpful or rude.
Billing Issues
Numerous complaints about billing errors, including unexpected charges and difficulties in resolving issues with canceled services.
Product Knowledge
Some staff demonstrated excellent product knowledge and were able to assist customers effectively, while others were seen as lacking in this area.
Store Experience
Customers appreciated the store's atmosphere and some employees, but many expressed frustration with long wait times and unresolved issues.
Service Reliability
Several reviews highlighted dissatisfaction with service reliability, including poor internet connectivity and issues with account management.
- RSRachel Schmidt2 days ago2.0If they are switching to T-Mobile they need to have TMOBILE people working there along side the Verizon .. I went to get my replacement phone via insurance and they had to call a T-Mobile store to get help. They wiped my old phone before I could make sure I had all my stuff. I lost messages from the past 10 years. Being told it'll prob load once I get in better wifi. All my apps had to be relogged into and reset. Pretty much if it wasn't on my Google storage... Its gone. It felt rushed as far as the transfer process. I know they are learning new system but take the time to transfer the stuff correctly...
- NDnate depewOct 22, 20255.0Just wanted to give a shout out to Freddy, pretty sure it was Freddy or Henry lol. Regardless had an emergency activating a new phone from the Apple Store. Walked into just before they closed on a Friday and was shocked by how friendly and efficient Freddy was. Never had such a great experience at any Verizon store. Promote this guy!!!
- VEVickie EllisSep 16, 20251.0I got a new phone. Interestingly when my bill arrived I was charged for services I had canceled long ago. I talked to Verizon on the phone I was told that while they sympathized I was still stuck paying for their error. Pretty rotten service after 20 plus years as a customer. My kids have already dumped Verizon and I certainly can't defend the company. I upgraded and now have the worst phone internet service. On the plus side the staff at the store are helpful and kind. Would not recommend.
- BMBrittany ManningSep 13, 20252.0They hardly know what they are doing. I went in to change my last name (that changed due to marriage). They gave me the customer service number and told me to call them because they can’t do it in store. I get home, call customer service and as always, they can’t verify me over the phone to do anything to my account… 🤦♀️🤷♀️
- CPCHRIS PARNELLSep 2, 20251.0POS company bait and switches you on a promotion then plays games when you demand the promo. Google verizon didn't give me my amazon gift card to see it is a widespread issue!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Oklahoma City?
The Verizon store in Oklahoma City is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
What products can I find at the Verizon store in Oklahoma City?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
Does the Verizon store offer options for picking up online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online through their website or via the My Verizon app.
Which payment methods are accepted at the Verizon Oklahoma City store?
The store accepts checks, debit cards, and mobile NFC payments. Cash-only is not required.
Is free Wi-Fi available at the Verizon store in Oklahoma City?
Yes, the Verizon store offers free Wi-Fi to customers on-site.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby you can enjoy dining at Steak 'n Shake, Freddy's Frozen Custard & Steakburgers, Applebee's, Texas Roadhouse, Bubba's 33, McAlister's Deli, Five Guys, and McDonald's.
Are there shopping centers close to the Verizon store?
Yes, Westgate Marketplace is a nearby shopping center where customers can explore additional retail options after visiting Verizon.
Can I find other electronic or mobile stores near Verizon in Oklahoma City?
Yes, nearby stores include RadioShack, Fix My Phone Plus, and Verizon Wireless, offering additional electronics and mobile phone options.
Does Verizon Oklahoma City store carry multiple brands of smartphones?
Yes, they carry brands such as Apple, Samsung, Motorola, Google, Kyocera, and TCL smartphones.