I paid to have them do a basic TV installation. The people that did the install only used half of the screws to connect the television to the stand and now the TV is falling off the stand and it's too large for me to fix by myself.
BW
B W
Oct 26, 2025
1.0
Took my phone to get battery replaced. They scratched up my three camera lenses on my iPhone..
KC
Kennetha Caldwell
Jun 12, 2023
5.0
They have hung 4 TV's for me and extremely professional and did a wonderful job asking me about covering cord. Looks great!!
MC
Miguel Camacho
May 12, 2023
1.0
My wife and I bought a brand new whirlpool fridge in 2022 and the compressor went out in only 13 months. We have a 3 year warranty on it but it has taken 3 weeks to try to get it repaired and ... Still waiting. We've already lost over $300 in food and spent much more to try to eat out and "enjoy" food out of camping ice chests in the kitchen. Not to mention 2 missed days of work waiting on their service people (only to have them diagnose the same issue twice even though my wife and I already knew the problem).
Thanks 'Worst Buy' !!!
UPDATE: 5/16/23
We were told by the 3rd party OKC company that Best Buy uses for repairs ... Guinco Service ... That our refrigerator would finally be fixed today, Tuesday, 5/16. After two service men came to the house for a 3RD TIME we were informed the wrong part had been ordered and we have to wait until the end of the week for what will be a 4TH VISIT to our house to fix the refrigerator compressor.
It just keeps getting worse ... One year old fridge.
UPDATE 8/8/23:
Our ice maker went out right after they replaced the compressor. We haven't had reliable ice production for two months. We are soooo feed up with this 15-month-old unit. Geek squad is coming to look at it again for the second time in 2.5 months.
UPDATE: 8/25/23
Geek squad repaired the ice maker from 8/8. It broke again in just two weeks. And the water also stopped working in the door dispenser. Not sure where we go from here but Best Buy, you are about to see me live and in person.
UPDATE: 10/13/23
Now having our sixth repair person at our house for the same refrigerator (1.5 years old). We are convinced Best Buy and the Geek Squad will do everything EXCEPT replace a faulty appliance. Instead, they will inconvenience you and your family, rob you of valuable work time, and do nothing to make you feel taken care of other than send repair man after repair man (and their shadowing trainees) to your home to pretend to fix things once and for all. I'm sure they can't wait for our warranty to expire so that we can be left hanging....
UPDATE: 10/25/23
12 days after our 2nd ice maker repair in a year and we are still waiting for this thing to make ice. I'm convinced Best Buy AND the Geek squad are no longer in the business of fixing things the right way. They are in the business of delaying things until they've squeezed every penny from every warranty claim they can make to their underwriters...
What services does Geek Squad at Best Buy in Oklahoma City offer?
Geek Squad at Best Buy offers tech repair, setup, and support services. You can schedule service either in store or online.
Where is Geek Squad located in Oklahoma City?
Geek Squad is located at 2135 W Memorial Rd, Oklahoma City, OK 73134.
What are the operating hours of Geek Squad at this location?
Geek Squad is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I contact Geek Squad at the Best Buy on W Memorial Rd?
You can call Geek Squad at +1 405-752-0295 for assistance.
Does Geek Squad have any special promotions or deals currently?
Yes, Geek Squad features Black Friday Deals which you can learn more about on their webpage.
What types of repair services does Geek Squad provide?
Geek Squad provides services including cell phone repair, computer repair, data recovery, appliance repair, television repair, and computer support.
Are there any nearby places to visit when I go to Geek Squad at 2135 W Memorial Rd?
Yes, nearby places include Lovesac furniture store, Quail Springs Pacific K&H appliance store, and Magnolia electronics store. You can visit these places before or after your appointment.
Is there a convenient place to get food near Geek Squad at Best Buy?
Yes, you can find several nearby restaurants such as Penn & Memorial (American and burger restaurant), Smashburger, The Catch (seafood and Cajun/Creole), Granny's Kitchen (breakfast and brunch), and Genghis Grill (Mongolian cuisine).
Where can I get a bubble tea or smoothie near Geek Squad?
Momocha nearby offers bubble tea, smoothies, and bakery items, which is a great spot for a refreshment when visiting Geek Squad.
What stores related to electronics and mobile phones are close to Geek Squad?
Nearby electronics and mobile phone stores include Best Buy, Magnolia, AT&T, and the AT&T Store. These are convenient if you need related products or services.