Geek Squad

3.2
33 reviews

About

Cell Phone Repair ShopComputer Repair ServiceData Recovery ServiceElectronics Repair ShopComputer Support ServiceGeek Squad
Get help with tech repair, setup, and support from Geek Squad at Best Buy. Schedule service in store or online.

Location

Geek Squad
2135 W Memorial Rd, Oklahoma City, OK
73134, United States

Hours

Reviews

3.2
33 reviews
5 stars
15
4 stars
1
3 stars
4
2 stars
0
1 star
13
  • RH
    Richard Harris
    Dec 11, 2025
    1.0
    I paid to have them do a basic TV installation. The people that did the install only used half of the screws to connect the television to the stand and now the TV is falling off the stand and it's too large for me to fix by myself.
  • BW
    B W
    Oct 26, 2025
    1.0
    Took my phone to get battery replaced. They scratched up my three camera lenses on my iPhone..
  • KC
    Kennetha Caldwell
    Jun 12, 2023
    5.0
    They have hung 4 TV's for me and extremely professional and did a wonderful job asking me about covering cord. Looks great!!
  • MC
    Miguel Camacho
    May 12, 2023
    1.0
    My wife and I bought a brand new whirlpool fridge in 2022 and the compressor went out in only 13 months. We have a 3 year warranty on it but it has taken 3 weeks to try to get it repaired and ... Still waiting. We've already lost over $300 in food and spent much more to try to eat out and "enjoy" food out of camping ice chests in the kitchen. Not to mention 2 missed days of work waiting on their service people (only to have them diagnose the same issue twice even though my wife and I already knew the problem). Thanks 'Worst Buy' !!! UPDATE: 5/16/23 We were told by the 3rd party OKC company that Best Buy uses for repairs ... Guinco Service ... That our refrigerator would finally be fixed today, Tuesday, 5/16. After two service men came to the house for a 3RD TIME we were informed the wrong part had been ordered and we have to wait until the end of the week for what will be a 4TH VISIT to our house to fix the refrigerator compressor. It just keeps getting worse ... One year old fridge. UPDATE 8/8/23: Our ice maker went out right after they replaced the compressor. We haven't had reliable ice production for two months. We are soooo feed up with this 15-month-old unit. Geek squad is coming to look at it again for the second time in 2.5 months. UPDATE: 8/25/23 Geek squad repaired the ice maker from 8/8. It broke again in just two weeks. And the water also stopped working in the door dispenser. Not sure where we go from here but Best Buy, you are about to see me live and in person. UPDATE: 10/13/23 Now having our sixth repair person at our house for the same refrigerator (1.5 years old). We are convinced Best Buy and the Geek Squad will do everything EXCEPT replace a faulty appliance. Instead, they will inconvenience you and your family, rob you of valuable work time, and do nothing to make you feel taken care of other than send repair man after repair man (and their shadowing trainees) to your home to pretend to fix things once and for all. I'm sure they can't wait for our warranty to expire so that we can be left hanging.... UPDATE: 10/25/23 12 days after our 2nd ice maker repair in a year and we are still waiting for this thing to make ice. I'm convinced Best Buy AND the Geek squad are no longer in the business of fixing things the right way. They are in the business of delaying things until they've squeezed every penny from every warranty claim they can make to their underwriters...

Frequently Asked Questions About Geek Squad

What services does Geek Squad at Best Buy in Oklahoma City offer?

Geek Squad at Best Buy offers tech repair, setup, and support services. You can schedule service either in store or online.

Where is Geek Squad located in Oklahoma City?

Geek Squad is located at 2135 W Memorial Rd, Oklahoma City, OK 73134.