Feedback on customer service is mixed; while some customers praised the helpfulness and patience of staff, others reported rude and unhelpful interactions.
Product Availability
Several customers expressed frustration over the lack of stock for desired phones, leading them to seek alternatives elsewhere.
Staff Attitude
There are reports of both friendly and rude staff, with some customers highlighting excellent service from specific employees while others experienced poor treatment.
Store Experience
The overall store experience varies significantly, with some customers enjoying a welcoming atmosphere and others feeling ignored or poorly treated.
KR
Kathy Rose
Jan 5, 2026
1.0
This store has the worst customer service I've ever received. It is 10:22 and I've been waiting outside for 30 minutes to pay my phone bill. But they say they're open at 10:00. Doors haven't been unlocked and I'm watching employees just look at me wait. Ramon finally opened the door at 10:33 was very rude to me told me someone had a personal issue, so if I have issues I could just go somewhere else. The rudest person I have ever met not willing to give me a number or take care of me at all.
JB
john blevins
Dec 26, 2025
5.0
I went in to see why my screen wasn't working and so the nice lady LaTonya is her name stated my phone said corrupted and I didn't have the insurance so she picked out a good phone for me and explained how to use it and she was able to get my numbers and photos I'm 81 years old and she really has patience with older people such as my self she's a good worker and I really appreciate her!
CC
Casey
Nov 4, 2025
1.0
Horrible experience
MA
Maria Alfaro
Oct 24, 2025
5.0
Great customer service
FS
Ferol Sellon
Sep 11, 2025
5.0
Dylan is an absolute godsend!!!! He did what 6 others before him *cricket support and 1 in-store employee* couldn't in 8 hours of back and forth. He spent 2.5 hours on it. Absolutely heavenly patience and kindness that made this cricket scam bearable one more day
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What type of cell phone plans does Cricket Wireless Authorized Retailer in Oklahoma City offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data and no annual contract.
Where is Cricket Wireless Authorized Retailer located in Oklahoma City?
It is located at 4555 NW 23rd St, Oklahoma City, OK 73127.
What are the store hours for Cricket Wireless Authorized Retailer?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sundays from 12:00 PM to 6:00 PM.
When did Cricket Wireless Authorized Retailer in Oklahoma City open?
The store opened on November 20, 2024.
How can I contact Cricket Wireless Authorized Retailer by phone?
You can reach them at +1 405-724-8471.
Does Cricket Wireless Authorized Retailer have an online presence where I can learn more?
Yes, you can visit their website at https://www.cricketwireless.com/stores/ok/oklahoma-city/4555-nw-23rd-st and follow their TikTok and YouTube channels.
Are there any nearby places where I can get my nails done before or after visiting Cricket Wireless?
Yes, Nails 2 U nail salon and Windsor Hills Barber Style Shop beauty salon are nearby for beauty and spa services.
Where can I grab a meal close to Cricket Wireless Authorized Retailer?
Nearby dining options include Chen's Buffet for Chinese cuisine, Mariscos El General for seafood, Gopuram Taste of India for Indian food, Long John Silver's for American seafood, and Burger King or Popeyes for fast food.
Are there convenient banking or ATM services near the Cricket Wireless store?
Yes, there are several ATM options nearby including Chase ATM, Coin Cloud Bitcoin ATM, and Bank of Oklahoma ATM for your banking needs.
What shopping options are near Cricket Wireless Authorized Retailer if I want to visit other stores?
Nearby shopping includes Sally Beauty Supply for cosmetics, Goodwill Store & Attended Donation Center for thrift shopping, Shoe Show Mega Store, Dollar Tree, Five Below discount store, and RadioShack for electronics and mobile phones.