Best Buy

4.1
2988 reviews
Best Buy Logo
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Business Details

6421 SW 3rd St, Oklahoma City, OK
73128, United States
(405) 440-1732
https://stores.bestbuy.com/ok/oklahoma-city/6421-sw-3rd-st-1419.html/?ref=NS&loc=ns100
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About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
6421 SW 3rd St, Oklahoma City, OK
73128, United States

Hours

Reviews

4.1
2,988 reviews
5 stars
1,663
4 stars
662
3 stars
288
2 stars
115
1 star
260

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, many reported rude or unhelpful interactions.

Product Availability

Customers frequently experienced issues with product availability, including items listed as in stock but not found in-store.

Geek Squad Issues

Numerous complaints were made regarding the Geek Squad's inefficiency and poor service, particularly with repairs and installations.

Store Environment

The store environment received mixed reviews; some found it clean and well-managed, while others noted a lack of staff engagement.

Online Experience

Customers appreciated the ease of online ordering and curbside pickup, but faced issues with order cancellations and communication.
  • DC
    dave crowell
    3 days ago
    5.0
    Recycled my old electronics for free. FYI, They will not take loose batteries.
  • CS
    Connor Sheehan
    6 days ago
    1.0
    I called to speak to the store, got transferred to the sales department. Asked MULTIPLE times to speak to someone at store, she said "they don't answer phone calls and I won't transfer the call" and hung up. Terrible customer service. If that's the service you get on the phone, I couldn't think of how in store goes.. don't shop at best buy.
  • VP
    Vickie Porter
    Nov 13, 2025
    1.0
    I have never in my life been so pissed off as I am right now we go to Best Buy in Oklahoma City to buy a Sony portable speaker. I told the guy I wanted the black one we get all the way home open the box and it’s a white one then I call what I think is the store and you can’t talk to anybody in the store. You have to talk to somebody that’s not even in the store which doesn’t make any sense any other store you could call and talk to an associate and then this man gets rude with me and hangs up on me so it’s 8 o’clock at night. My husband gets redressed and is driving all the way from Yukon all the way back to Southwest third where the by force is or Best Buy I mean and he has to get up and go to work early in the morning all because I couldn’t talk to anybody in the store we won’t be buying anything from Best Buy ever ever again
  • GJ
    Gregg Jester
    Nov 5, 2025
    5.0
    Knowledgeable about Apple products and great zero percent interest using the Best Buy card for assorted products and multiple payment options.
  • CB
    Chris B
    Nov 1, 2025
    1.0
    Worst place, customer service was terrible. Update, so best buy wants me to private message them the issue instead of talking publicly about how they have the worst blond head lady managing the front end. I'll drive out of the way before I return to this sorry excuse of a business. I'm surprised I'm the only one that has ever complained about her and her oh so impressive customer service skills.
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Frequently Asked Questions About Best Buy

What products can I find at Best Buy Oklahoma City West?

You can shop TVs, computers, appliances, and more at Best Buy Oklahoma City West.

What are the Best Buy Oklahoma City West store hours?

Best Buy Oklahoma City West is open Monday to Friday from 10 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 8 PM.