Business Details
About
Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.2
2,884 reviews
5 stars
1,626
4 stars
630
3 stars
304
2 stars
107
1 star
217
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of assistance.
Store Condition
Customers noted the store appeared disorganized and understocked, with some describing it as looking abandoned.
Product Availability
Frequent complaints about low inventory and discrepancies between online stock and in-store availability.
Sales Experience
Some customers appreciated knowledgeable sales associates, while others felt pressured or ignored during their shopping experience.
Checkout Issues
Multiple reviews mentioned long waits at checkout with insufficient staff available to assist customers.
- EWEmily Wehba1 day ago1.0I will never come here again, neither will my family. The management is not concerned about customer service or experience whatsoever. I don’t want to argue about policy, I want to be heard. Worst customer experience I’ve had on a very long time. Shopping here was a waste of my time, money, temperament, and brain cells. Never again. The management is ridiculous.
- AAAspenNov 9, 20255.0I enjoyed going into their store. I wanted to look into trading in my ipad and get a new apple pencil. The sales associate was extremely helpful and understanding with all my questions.
- MSMichael ShepherdNov 6, 20252.0Looked for a phone accessory and they didn't have any for my make and/or model
- JJJasonNov 2, 20251.0I miss the Best Buy of yester-year. This place looked abandoned. No registers up front. No audio/video immersing experience. 🙄
- KRKendall RichardsonOct 22, 20251.0Went with money in hand to replace my phone. Looked at phones, said Good Morning to a rep, saw others at different areas within eye sight; even set an alarm off by touching one of the phones.....no assistance. Alarm was still going off when I left. As walking out, then someone asked if they could help me. Sorry, too late.
Frequently Asked Questions About Best Buy
What are the standard operating hours for Best Buy located at 5801 N May Ave?
Best Buy is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does this Best Buy location offer curbside pickup service?
This Best Buy location offers curbside pickup services for customer convenience.
Can customers get their electronics repaired at this Best Buy?
Yes, Best Buy provides service repair including Geek Squad support at this location.
What types of products can I shop for at Best Buy on N May Ave?
You can shop for TVs, computers, appliances, cameras, home electronics, and more at Best Buy.
Does Best Buy accept debit cards and checks for payment?
Yes, Best Buy accepts debit cards and checks, and does not require cash only payments.
Is it necessary to make an appointment before shopping or getting services at Best Buy?
No, appointments are not required for in-store shopping or services at this Best Buy location.
What beauty and spa services are available near Best Buy at Centennial Plaza Shopping Center?
Nearby beauty and spa options include Great Clips for haircuts, Waxing the City for waxing services, The Nail & Spa for nails, Limitless Luxe Beauty, and Eyebrow Threading & Beauty Salon for hair removal and skincare.
Are there places nearby where I can grab a quick meal when visiting Best Buy?
Yes, nearby food options include Jimmy John's sandwich shop and S&B's Burger Joint for American-style burgers.
If I need eye care services, which optometrists or eyewear providers are close to Best Buy?
Nearby eye care services include Dr. Kong Chang & Associates, an eye care clinic, and Eyemart Express, offering optometrist and eyewear services.
Is Geek Squad located near the Best Buy store at 5801 N May Ave?
Yes, Geek Squad, which offers electronics support including mobile phone services, is located near the Best Buy store at this address.