Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Norman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
366 reviews
5 stars
199
4 stars
42
3 stars
29
2 stars
17
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were described as rude or unhelpful.
Product Issues
Several customers reported problems with phone activations, billing discrepancies, and issues with device quality.
Store Experience
In-store experiences varied widely; some customers appreciated the assistance and professionalism, while others faced long wait times and poor service.
Promotions and Pricing
Customers expressed frustration over misleading promotions and unexpected charges on their bills.
- TSTerry SwindellDec 30, 20255.0Very helpful
- NNNickiDec 27, 20251.0I went in there to get my new phone activated and they weren’t helpful whatsoever I had to spend hours on the phone with customer service and get transfer 1500 times before I got my phone activated over the phone by an agent. Do better.
- AMaaron MaddenDec 16, 20255.0Russell Jobe was amazing! He got my family all set up
- ZLZeb LangewegDec 7, 20255.0Excellent corporate location. Russel assisting me in upgrading my phone, he made the process as easy as could be. He was friendly and had great customer service; ensured I got the best bang for my buck. Would highly recommend this location.
- PKPam KNov 14, 20251.0Very rude and didn’t correctly return my equipment. Now I’m spending hours on the phone with customer service. Not to be trusted
Frequently Asked Questions About Verizon
What are the main products offered at the Verizon store in Norman?
The Verizon store in Norman offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Norman provide?
Verizon Norman provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
What are the store hours for Verizon in Norman?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or shop online for the Verizon store in Norman?
Yes, you can schedule an in-store appointment or place an online order through the Verizon website for your convenience.
What options are available for picking up online orders at the Verizon Norman store?
Online orders can be picked up in store, via express lockers, with curbside pickup, or delivered same-day in select areas; free 2-day shipping is also available.
Does the Verizon Norman store accept mobile payments and debit cards?
Yes, the store accepts debit cards, mobile NFC payments, and paychecks; cash-only is not required.
Is free Wi-Fi available at the Verizon store in Norman?
Yes, free Wi-Fi is available for customers inside the Verizon Norman store.
What nearby dining options can I visit before or after shopping at Verizon Norman?
You can enjoy meals at nearby restaurants including Five Guys, Zio's Italian Kitchen, Hideaway Pizza, Panda Express, and Starbucks coffee shop.
What other mobile phone stores are close to the Verizon Norman location?
Nearby mobile phone stores include another Verizon store, U.S. Cellular, AT&T Store, and Cricket Wireless located inside GameStop.
Are there any nearby health services close to Verizon Norman for urgent care or optometry?
Yes, INTEGRIS Health Urgent Care provides urgent medical services nearby, and optometry services are available at Pearle Vision and Dr. Nguyen & Associates.