Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Norman for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
362 reviews
5 stars
196
4 stars
42
3 stars
29
2 stars
17
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members, particularly highlighting individuals like Aaron, Russell, and Paige for their exceptional service.
In-Store Experience
While some customers reported positive experiences with in-store service, others faced long wait times and unhelpful staff, leading to mixed reviews about the overall in-store experience.
Billing Issues
Several customers expressed frustration with billing discrepancies, unexpected charges, and difficulties in resolving issues related to their accounts.
Product Quality
Feedback on the quality of phones varied, with some customers reporting dissatisfaction with their new devices, while others appreciated the assistance in selecting products.
Online Orders
Customers warned against placing orders online, citing issues with fulfillment and customer service when trying to resolve related problems.
- PKPam KNov 14, 20251.0Very rude and didn’t correctly return my equipment. Now I’m spending hours on the phone with customer service. Not to be trusted
- SSsanfordgfoggOct 16, 20252.0Staff was great help when I needed to replace my phone. They had what I needed and were very helpful. However, in my last bill, I found a "gift receipt" and an added phone line (which corporate offices helped get fixed) from this store after business hours 3 days prior to me getting the phone. Fraud is in evidence which I'm turning over to the Attorney General and FCC.
- OYOlivia YazzieSep 28, 20255.0Roger was very helpful. I needed to get off of someone's plan and go out on my own. Started my own plan with his assistance. Used my current phone I had. Going back for their holiday specials. Thx again Roger & the V-CREW ♡
- DBDennis BoettlerSep 6, 20251.0In store service good. Quality of new phone is below average. Did not pay for past cell phone carrier. Probably won't be here very long
- RHRegan HightowerAug 5, 20255.0Daken was super helpful with getting us a new phone in our budget and getting the old data and number switched over
Frequently Asked Questions About Verizon
What are the main products offered at the Verizon store in Norman?
The Verizon store in Norman offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What services does Verizon Norman provide?
Verizon Norman provides mobile plans, wireless internet plans, and voice plans to meet your connectivity needs.
What are the store hours for Verizon in Norman?
The Verizon store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or shop online for the Verizon store in Norman?
Yes, you can schedule an in-store appointment or place an online order through the Verizon website for your convenience.
What options are available for picking up online orders at the Verizon Norman store?
Online orders can be picked up in store, via express lockers, with curbside pickup, or delivered same-day in select areas; free 2-day shipping is also available.
Does the Verizon Norman store accept mobile payments and debit cards?
Yes, the store accepts debit cards, mobile NFC payments, and paychecks; cash-only is not required.
Is free Wi-Fi available at the Verizon store in Norman?
Yes, free Wi-Fi is available for customers inside the Verizon Norman store.
What nearby dining options can I visit before or after shopping at Verizon Norman?
You can enjoy meals at nearby restaurants including Five Guys, Zio's Italian Kitchen, Hideaway Pizza, Panda Express, and Starbucks coffee shop.
What other mobile phone stores are close to the Verizon Norman location?
Nearby mobile phone stores include another Verizon store, U.S. Cellular, AT&T Store, and Cricket Wireless located inside GameStop.
Are there any nearby health services close to Verizon Norman for urgent care or optometry?
Yes, INTEGRIS Health Urgent Care provides urgent medical services nearby, and optometry services are available at Pearle Vision and Dr. Nguyen & Associates.