We have a Geek Squad annual contract for $199. Took laptop to GS today with no appointment. They were not busy so tech started working on lp. I explained issue. Was told if someone w/appt came in would have to stop and take care of appt. After 15 min of numerous attempts was told we should make appt and come back another day. Read how to fix on different lp at home & fixed myself. Guess I'll save $199 next year.
FB
Felisiana Bailey
Jul 19, 2025
1.0
Awful services.
JL
Justin Lee
May 25, 2025
1.0
Apple Support scheduled a screen replacement appointment for me at 5:40 PM, two days in advance. The confirmation stated the repair would take approximately 20 minutes. I arrived early at 5:15 PM and checked in at the Geek Squad counter. After waiting for a while, someone finally came over and informed me that their technician was finishing up work on another phone—which was understandable since I was early.
However, he then told me that the repair could take up to 2 hours, and because the store closes at 7 PM, I might need to leave my phone overnight. I confirmed we were still discussing a simple screen replacement, and he said yes.
I asked why appointments are scheduled within the last two hours of the day if the service might require more time than that. He told me he didn’t have control over the scheduling system.
What services does Geek Squad at Best Buy in Norman provide?
Geek Squad offers tech repair, setup, and support services including computer, cell phone, television repair, data recovery, and appliance repair.
Where is Geek Squad located in Norman, Oklahoma?
Geek Squad is located at 400 26th Ave NW, Norman, OK 73069, US.
What are the operating hours for Geek Squad in Norman?
Geek Squad is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
How can I schedule a service appointment with Geek Squad?
You can schedule a service appointment either in store or online through their website.
What is the contact phone number for Geek Squad in Norman?
You can reach Geek Squad at +1 405-573-9613.
Does Geek Squad have any current promotions?
Yes, Geek Squad is featuring Black Friday Deals. Details can be found on their website.
Which nearby stores can I visit when I come to Geek Squad in Norman?
Nearby you can visit Best Buy, which houses Geek Squad, Walmart Vision & Glasses, and Cricket Wireless Authorized Retailer for additional electronics and mobile needs.
Are there any nearby car rental services close to Geek Squad in Norman?
Yes, Budget Rent A Car, Avis Car Rental, and Budget Car Rental are nearby for your car rental needs.
Can I find automotive dealers or services near Geek Squad?
Nearby automotive dealers and services include Norman Chrysler Jeep Dodge, Landers Chrysler Dodge Jeep Ram of Norman, TonyApprove’s at Landers CDJR Norman, and Holler for Kile automotive repair.
What nearby convenience stores or services can I access around Geek Squad in Norman?
You can find Murphy USA gas station and convenience store, Walmart Pharmacy, and Western Union money transfer services close to Geek Squad.