Best Buy

4.1
2290 reviews
Best Buy Logo

About

Electronics StoreComputer StoreCameras & FilmAppliance StoreTelephone Company
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Best Buy
400 26th Ave NW, Norman, OK
73069, United States

Hours

Reviews

4.1
2,290 reviews
5 stars
1,224
4 stars
552
3 stars
235
2 stars
80
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising helpful staff while others report unprofessionalism and poor experiences.

Product Availability

Customers expressed frustration with product availability and delivery issues, including delays and lack of communication.

Staff Knowledge

Many customers appreciated the knowledgeable staff who provided helpful assistance, though some noted inconsistency in service quality.

Store Environment

The store is generally described as clean and well-organized, but some customers reported difficulty in finding assistance.

Pricing Concerns

Several reviews mentioned competitive pricing, but there were complaints about upselling and unexpected fees.
  • DJ
    Darien Johnson
    Nov 15, 2025
    1.0
    Every single time I’ve gone to this store and asked to buy pokemon cards the cashiers act so annoyed they even have to help you. Like every single one has acted visible irritated I’ve even been asked to step aside so they can “help someone who actually needs to be helped” like what does that mean. Why sell them if you’re gonna treat people like crap for buying them.
  • SS
    Sonja
    Nov 12, 2025
    4.0
    About the same as usual. The guy in the computer section checked on us as we came into his department. Answered questions we had and allowed us to shop and offered more assistance as we needed it. Not much in the hardwired headphones department, but a decent experience. It's good to see nice chairs in the computer repair center where I used to have to stand.
  • TB
    Tyler Burns
    Nov 9, 2025
    5.0
    Great experience picking up my new iPhone and AirPods. Service was quick, staff were friendly, and everything was ready when I arrived. The store layout is consistent and easy to navigate, just what you expect from Best Buy. Always a smooth, reliable experience — I’ll definitely shop here again.
  • CW
    Calvin Weeks
    Nov 4, 2025
    4.0
    Decent electronics store, but most staff is not knowledgeable about products.
  • BU
    Back Up
    Oct 22, 2025
    2.0
    Had to set up an account to write this review. Geek squad took off my broken phone screen protector before telling me they couldn’t put on my replacement and I have to go to Apple in OKC. Geek squad used to actually be helpful. Upset with the unprofessionalism

Frequently Asked Questions About Best Buy

What products and services can I find at Best Buy in Norman, OK?

Best Buy in Norman offers TVs, computers, appliances, cameras, and more with expert advice, same day pickup, and Geek Squad support.

What are the store hours for Best Buy Norman?

Best Buy Norman is open Monday through Friday from 10 AM to 9 PM, Saturday from 9 AM to 9 PM, and Sunday from 10 AM to 8 PM.