Best Buy

Reviews

• KH

  K H

  Feb 12, 2026
  1.0
  Vultures! I was in to buy a keyboard and a few accessories and within five minutes of being in the store I had 7-8 different associates hunt me down asking if I needed anything and even a few come back around and ask again within minutes. They are stalkers and it’s was a very annoying atmosphere to shop in. I’ll buy online from now on.
• TS

  Tonya Sharp

  Feb 8, 2026
  4.0
  Very helpful and didn't try yo sell us something we did not need. Got in and out.
• JW

  Jerry Wilson

  Feb 5, 2026
  1.0
  I found it very aggravating I cannot get a live agent in the Norman store I kept getting virtual reality
• CT

  Calvin Thigpen

  Jan 27, 2026
  1.0
  In October 2025, I bought an LG Washer and Dryer, model numbers WT8600CB & DLEX8600BE, for $2,605.21 with an extended warranty through Best Buy. We had an issue with the washer bin rusting or rust coming into the bin. I inspected and tested our water system, and it was fine. Then I switched to different detergents, and I still have the same issue. Called Best Buy, they told me this will fall under the manufacturer's warranty. Best Buy gave me LG's number. I called them, and they told me this is a cosmetic issue and not covered under warranty. I told LG this washer has no cosmetic damage, but the inside bin is rusted, and they still said it's not a warranty issue and transferred me to Best Buy, who said the same thing. Best Buy offered to send out a service advisor, for which I paid $99.00 plus tax, to come out and see if we caused the issue or if it should be under the manufacturer's warranty. Im very disappointed in Best Buy. To say this is a cosmetic issue is like saying you buy a new car and the paint starts rusting. Is that the fault of the purchaser or the manufacturer? Did the purchaser cause the rust? How do they determine what cosmetic damage to the finish of the material? I will not give up or roll over; I will post and share this all over social media with pictures and video until they do the right thing!!!!! FYI, this set is only 90 days old. Purchased Oct 2025 today is January 27, 2026
• JE

  Jason Hall (Oklahoma Title Express)

  Jan 20, 2026
  1.0
  Set up appointment, called and double checked appointment and checked availability of parts for my phone repair, drove 1.5hr one way, when I get there, they tell me that there’s two appointments at the same time and the last appointment was two hours from being over. They only have one technician to fix three phones and that I would have to wait for six hours. I asked about why we have reservations if they don’t matter, and he just shrugged his shoulders. Super unprofessional and not recommended.