Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Moore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
303 reviews
5 stars
172
4 stars
33
3 stars
22
2 stars
12
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising staff for being helpful and patient, while others report rude and unprofessional behavior from certain employees.
Technical Knowledge
Several customers expressed frustration over the lack of technical expertise among staff, leading to unresolved issues and poor service.
Store Experience
While some customers had positive experiences with knowledgeable staff, others reported long wait times and inadequate assistance, leading to dissatisfaction.
Sales Practices
There are complaints about aggressive upselling and misleading pricing, causing frustration among customers.
Overall Satisfaction
Customer experiences vary widely, with some expressing loyalty due to positive interactions, while others are considering switching carriers due to negative experiences.
- NHNick Hans4 days ago5.0I had a wonky upgrade/trade in issue through another Verizon subsidiary for my new iPhone 17 and received a bill due to the poor instructions from the subsidiary. Came to the Moore Verizon Corporate store and it was taken care of extremely quick especially due to the nature “unwinding the overcharge and mess”. I couldn’t be more satisfied with the customer engagement while dual tasking and service provided by the Manager Cathy Tegels and her team! Highly recommend the Moore, OK Verizon store!
- RWRicky wigginsOct 20, 20251.0These workers know less then the average joe about what and how they can help you, don't expect fast reliable service, they do not carry any real technicians on site and don't have anyone but the bottom tier salesman trying to act like there somebody smarter then you. your telling me i have to wait a week for a new phone while i have insurance because they don't employ actual technical savvy people that fix problems only salesmen that create new ones
- LELaur EnzoOct 19, 20255.0Francisco "Paco" is incredibly patient and helpful. I appreciate all the help. Thank you!!! Laurence G.
- JLJerry LoftonOct 4, 20255.0Emilio was literally the most patient and helpful phone representative I have ever had the benefit of talking with. He helped me understand the process of switching providers and made simple and easy. Thank you Emilio you are the best!!!
- KDKimberly DuffleOct 2, 20255.0Great service! Both Yemi (the store manager) and Fransisco were great helping my dad set up new home internet and helping me with an account issue.
Frequently Asked Questions About Verizon
What types of products does the Verizon store in Moore offer?
The Verizon store in Moore offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
What are the operating hours of the Verizon Moore store?
The Verizon store in Moore is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store in Moore?
Yes, you can schedule your in-store appointment online for convenience.
What options do I have for pickup and delivery when ordering from Verizon in Moore?
You can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders.
Which payment methods are accepted at the Verizon Moore store?
The store accepts debit cards, mobile NFC payments, and paychecks; cash only is not required.
Does the Verizon store in Moore offer free Wi-Fi for customers?
Yes, the Verizon store provides free Wi-Fi for customers inside the store.
What nearby restaurants can I visit before or after shopping at Verizon in Moore?
Nearby restaurants include Chick-fil-A, Chili's Grill & Bar, Taco Mayo, Sonic Drive-In, Burger King, and It's Just Wings, which are great options for dining around your visit.
Are there nearby coffee shops close to Verizon Moore where I can relax or work?
Yes, nearby coffee shops include Starbucks, BRCC Moore, and Black Rifle Coffee Company, perfect for grabbing a coffee before or after your Verizon visit.
What other retail stores are located near Verizon in Moore?
Nearby retail stores include Mattress Firm, RadioShack, Sprint Store By Connectivity Source, Hemispheres, and Painted Tree Boutiques - Moore providing a variety of shopping options.
Can visiting nearby places help me plan a full day around my Verizon store visit?
Absolutely! You can combine your visit to Verizon Moore with shopping at local boutiques, enjoying a meal at restaurants like Chili's or Chick-fil-A, and relaxing at coffee shops such as Starbucks or BRCC Moore for a full day experience.