Verizon

3.8
385 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Moore for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
610 Sw 19th St, Moore, OK
73160, United States

Hours

Reviews

3.8
307 reviews
5 stars
175
4 stars
34
3 stars
22
2 stars
12
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some staff are praised for their helpfulness and patience, while others are criticized for rudeness and lack of knowledge.

Staff Knowledge

Several customers noted that while some employees are knowledgeable and helpful, others lack the necessary expertise to assist effectively.

Store Experience

Customers reported a range of experiences, from excellent service and quick resolutions to long wait times and unprofessional behavior.

Billing Issues

Multiple reviews highlighted problems with billing and pricing transparency, leading to frustration among customers.
  • HH
    Himothy Hernandez
    Dec 23, 2025
    5.0
    Mo helped me and went above and beyond to make sure I was taken care of. I willl always go back to him for my verizon needs
  • NH
    Nick Hans
    Nov 19, 2025
    5.0
    I had a wonky upgrade/trade in issue through another Verizon subsidiary for my new iPhone 17 and received a bill due to the poor instructions from the subsidiary. Came to the Moore Verizon Corporate store and it was taken care of extremely quick especially due to the nature “unwinding the overcharge and mess”. I couldn’t be more satisfied with the customer engagement while dual tasking and service provided by the Manager Cathy Tegels and her team! Highly recommend the Moore, OK Verizon store!
  • RW
    Ricky wiggins
    Oct 20, 2025
    1.0
    These workers know less then the average joe about what and how they can help you, don't expect fast reliable service, they do not carry any real technicians on site and don't have anyone but the bottom tier salesman trying to act like there somebody smarter then you. your telling me i have to wait a week for a new phone while i have insurance because they don't employ actual technical savvy people that fix problems only salesmen that create new ones
  • LE
    Laur Enzo
    Oct 19, 2025
    5.0
    Francisco "Paco" is incredibly patient and helpful. I appreciate all the help. Thank you!!! Laurence G.
  • JL
    Jerry Lofton
    Oct 4, 2025
    5.0
    Emilio was literally the most patient and helpful phone representative I have ever had the benefit of talking with. He helped me understand the process of switching providers and made simple and easy. Thank you Emilio you are the best!!!

Frequently Asked Questions About Verizon

What types of products does the Verizon store in Moore offer?

The Verizon store in Moore offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.

What are the operating hours of the Verizon Moore store?

The Verizon store in Moore is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.