Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and long wait times.
Product Availability
Several customers expressed frustration with limited stock and availability of products, leading to dissatisfaction with their shopping experience.
Installation Issues
Many reviews highlighted problems with installation services, including missed appointments and unprepared staff, causing significant inconvenience for customers.
Communication Problems
Customers noted issues with communication, particularly regarding order status and store policies, leading to confusion and dissatisfaction.
Pricing Concerns
Some customers found prices to be higher than expected, and there were complaints about discrepancies between online and in-store pricing.
BM
Bonnie Mitchell
3 days ago
2.0
I just spent over an hour on my phone trying to purchase a TV. No luck! Why do you make it so blasted difficult?
DM
David Martin
Nov 10, 2025
5.0
The best to get electric
BE
Buck Easterly
Oct 19, 2025
5.0
A little pricey but definitely worth it. Very happy with the customer service. Definitely recommend.
NC
Nico- Chan4
Oct 11, 2025
5.0
Had a stereo install today and received A-1 customer service and install service. 😀 These guys were amazing and made my day. Friendly, swift, and great work. 10/10 would recommend.
RR
RGOkie
Sep 26, 2025
1.0
I asked two employees about products and they were not helpful and acted like it was a waist of there time getting the product down for me, it shouldn't have been on the very top when there was a lot of empty spaces for products on the shelves right below it. When they took it down they left the others up there and didn't restock on the lower shelves where the tags where for them to go. This location was run down and not clean.