The store has received mixed feedback on customer service, with many praising the helpfulness and knowledge of staff, while others reported poor experiences with unhelpful or rude employees.
Product Availability
Customers frequently noted issues with product availability, including discrepancies between online stock and in-store inventory.
Store Environment
The store is generally described as clean and well-organized, contributing to a pleasant shopping experience.
Sales Pressure
Several customers expressed discomfort with aggressive upselling tactics from staff, leading to a negative shopping experience.
Technical Support
Feedback on Geek Squad services was mixed, with some customers reporting long wait times and unsatisfactory resolutions.
JT
John “Johnny” Tran
4 days ago
4.0
I like how the person in the front is almost like a search bar 😅just ask them what you need and someone will come and lead you to it and explain everything.
DN
David Nolen
Nov 11, 2025
1.0
Deceptive sales tactics (bait and switch) led to my wife getting a new phone when all she went to this store for was a new screen protector. (She had a lifetime warranty.) She was told she could return it within 14 days. Phone was unacceptable so she went back. Now she was told no returns--only exchanges (but they had none of the phones she wanted)--plus they charged a restocking fee. (Still not sure that was a Best Buy or AT&T policy. We were told BOTH.) After over a week, no phone! (Promised delivery two different days, drove in four times--no go!) Eventually told it was "stolen off the Fed-Ex truck!") My wife is recovering from surgeries and was isolated at home with no means of communication! This store seems confused and incompetent--definitely didn't go out of their way to provide customer service. Blamed third party vendors, etc. instead of taking responsibility. Do not answer calls or texts--I was redirected three times to regional customer service, which is absolutely no help.
PK
P Kar
Oct 22, 2025
5.0
Jackson fixed our phone that T Mobile couldn't. He is an asset to the Midwest City Best Buy. Friendly, courteous, and very good with phones that do not cooperate, very easy fix for his talent but not at T Mobile.
WW
William williams
Oct 20, 2025
5.0
Fast & friendly, I was in & out in 10 minutes! Got my charger for my Samsung 6 superfast. Thank you.
KR
Kate Radford
Oct 17, 2025
4.0
The store associates were helpful and knowledgeable. We were asked several times if we needed help & they answered all our questions! I will shop at this Best Buy again😃
What types of products can I find at Best Buy Midwest City?
You can shop for TVs, computers, appliances, and more at Best Buy Midwest City.
What are the store hours for Best Buy in Midwest City?
Best Buy is open Monday through Friday from 10:00 AM to 9:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.
Does Best Buy Midwest City offer curbside pickup?
Best Buy Midwest City provides curbside pickup services to make your shopping convenient.
Can I get Geek Squad support at Best Buy Midwest City?
Yes, Geek Squad support is available at Best Buy Midwest City for expert advice and repairs.
What payment methods are accepted at Best Buy Midwest City?
Best Buy Midwest City accepts debit cards and paychecks, and does not require cash-only payments.
Is there electronics recycling available at Best Buy Midwest City?
Yes, there is electronics recycling available to help you dispose of old devices responsibly.
Are appointments required to shop or get service at Best Buy Midwest City?
No, Best Buy Midwest City does not require appointments for shopping or services.
What nearby dining options can customers visit before or after shopping at Best Buy?
Customers can enjoy nearby restaurants such as Thirty Four Bar & Bistro, Wingstop, Blaze Pizza, Logan's Roadhouse, and Twisted Tenders.
What other stores are located near Best Buy Midwest City for additional shopping?
Nearby stores include Target Store Midwest-City, Old Navy, Mathis Outlet, Five Below, Ulta Beauty, and Shoe Dept., offering a variety of shopping options.
Are there any nearby services that can complement a visit to Best Buy Midwest City?
Yes, customers can access services like Geek Squad for repairs, JCPenney Portraits for photography, and nearby salons like Sport Clips and Benefit Cosmetics BrowBar.